Compliance & Broker Support - Mortgages

2 weeks ago

Sale, United Kingdom The Dragon Network Full time

**Job Summary**:
Are you organised, detail-focused, and passionate about the mortgage industry? We’re looking for a proactive and friendly team player to join us in our **Compliance & Broker Support** team. You’ll play a key role in ensuring everything runs smoothly behind the scenes—helping us stay compliant, supporting our Appointed Representatives (ARs), and making sure our admin processes are watertight.

This is a fantastic opportunity to grow your career in a growing company that genuinely values its people, offers real development, and provides a supportive environment where your contribution is recognised.

**Key Responsibilities**:

- **Document Certification** - Supporting new ARs by collecting certified documents and arranging Zoom calls when needed for self-certification.
- **DBS Submissions** - Managing DBS checks through our system to ensure all new ARs meet regulatory requirements.
- **Reference Chasing** - Collecting and following up on references for new ARs, keeping everything organised and on track.
- **AR Registration** - Registering new ARs across all relevant platforms.
- **Day-to-Day AR Support** - Assisting with queries related to mortgages and insurance and helping resolve any issues with the relevant team as they arise.
- **Offboarding Process** - Ensuring all systems are updated and accounts deactivated when an AR leaves the network.
- **Commission Admin** - Sending out commission statements, updating systems, and handling queries efficiently.
- **ICO Monitoring** - Keeping an eye on ICO renewals and making sure registrations are always current.
- **Annual AR Reviews** - Checking that all AR documentation is complete and up to date.
- **End of Contract Reviews** - Reviewing and filing all paperwork when ARs leave the network.
- **Website & Social Media Compliance** - Making sure ARs’ online profiles and websites meet FCA and network guidelines.
- **Admin Fee Audits** - Cross-referencing transactions to identify and follow up on any outstanding admin fees.

**Skills & Competencies**:

- Great organisational skills with the ability to juggle multiple priorities
- Proactive and confident in chasing up information or documents
- Strong attention to detail with a knack for spotting missing pieces
- Able to manage your own workload and keep things moving
- Friendly and professional communicator - both written and verbal
- Experience in the mortgage industry (in a similar support, compliance or advising role)
- CeMAP qualified is a bonus—but not essential

**Benefits**:

- **Full training and ongoing support** to help you develop in your role
- **Positive team culture** with exceptional staff retention
- **Opportunities to gain paid, professional qualifications**:

- **Comprehensive health & wellbeing benefits**:

- **Company pension scheme**:

- **Cycle to work scheme**:

- **Enhanced sick pay**:

- **Early Friday finishes at 4pm**:

- **Bonus scheme**:

- **Extra holidays for length of service**:

- **No weekend working**:

- **Monthly breakfast orders**:

- **Excellent local transport links**:

- **Fun company events**

Pay: £27,500.00-£32,500.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 28/05/2025

  • Support Broker

    4 days ago

    Sale, United Kingdom Trafford Council Full time

    Address - Sale Waterside House, Sale, M33 7ZF Salary - £22,571 - £24,920 per annum Salary Grade - Band 4 Working Pattern - Full Time Working hours - 36.25hrs, 8.30am-4.30pm Monday-Friday Contract type - Permanent Closing date - 14th August Interview date - To be confirmed We are currently recruiting for a** **Direct Payment Support Broker. This is...

  • Commercial Insurance Broker

    1 week ago

    Sale, United Kingdom The People Pod Full time

    Commercial Insurance Broker Sale, Greater Manchester £30K - £40KThe CompanyA well-established independent insurance brokerage who are backed by a thriving national network, is seeking an experienced Commercial Insurance Broker to join their team in Sale. Focusing on Known for their professional and impartial advisory based approach, they cater to SME, and...

  • Commercial Insurance Broker

    1 week ago

    Sale, United Kingdom The People Pod Full time

    Commercial Insurance Broker Sale, Greater Manchester £30K - £40K The Company A well-established independent insurance brokerage who are backed by a thriving national network, is seeking an experienced Commercial Insurance Broker to join their team in Sale. Focusing on Known for their professional and impartial advisory based approach, they cater to SME,...

  • Commercial Insurance Broker

    6 days ago

    Sale, United Kingdom The People Pod Full time

    Commercial Insurance Broker Sale, Greater Manchester £30KThe following information aims to provide potential candidates with a better understanding of the requirements for this role.- £40K The Company A well-established independent insurance brokerage who are backed by a thriving national network, is seeking an experienced Commercial Insurance Broker to...

  • Commercial Insurance Broker

    2 weeks ago

    Sale, United Kingdom The People Pod Full time

    Commercial Insurance Broker Sale, Greater Manchester £30K - £40K The Company A well-established independent insurance brokerage who are backed by a thriving national network, is seeking an experienced Commercial Insurance Broker to join their team in Sale. Focusing on Known for their professional and impartial advisory based approach, they cater to...

  • Commercial Insurance Broker

    1 week ago

    Sale, United Kingdom The People Pod Full time

    Commercial Insurance Broker Sale, Greater Manchester £30K - £40K Overview A well‑established independent insurance brokerage backed by a thriving national network is seeking an experienced Commercial Insurance Broker to join their team in Sale. With a professional and impartial advisory‑based approach, they cater to SME and Mid‑Market clients across...

  • Commercial Insurance Broker

    3 days ago

    Sale, United Kingdom The People Pod Full time £40,000

    Commercial Insurance Broker Sale, Greater Manchester £30KThe following information aims to provide potential candidates with a better understanding of the requirements for this role.- £40K The Company A well-established independent insurance brokerage who are backed by a thriving national network, is seeking an experienced Commercial Insurance Broker to...

  • Commercial Insurance Broker

    2 days ago

    Sale, United Kingdom The People Pod Full time

    Commercial Insurance Broker Sale, Greater Manchester £30KThe following information aims to provide potential candidates with a better understanding of the requirements for this role.- £40K The Company A well-established independent insurance brokerage who are backed by a thriving national network, is seeking an experienced Commercial Insurance Broker to...

  • Commercial Insurance Broker

    7 days ago

    Sale, United Kingdom The People Pod Full time £40,000

    Commercial Insurance Broker Sale, Greater Manchester £30KThe following information aims to provide potential candidates with a better understanding of the requirements for this role.- £40K The Company A well-established independent insurance brokerage who are backed by a thriving national network, is seeking an experienced Commercial Insurance Broker to...

  • Commercial Insurance Broker

    6 days ago

    Sale, United Kingdom The People Pod Full time

    Commercial Insurance Broker Sale, Greater Manchester £30KThe following information aims to provide potential candidates with a better understanding of the requirements for this role.- £40K The Company A well-established independent insurance brokerage who are backed by a thriving national network, is seeking an experienced Commercial Insurance Broker to...