Veterinary Care Assistant

3 days ago

Hailsham, United Kingdom Downland Veterinary Group Full time

Veterinary Care Assistant
- Downland Veterinary Group, Hailsham, Hailsham, South East
- Discipline: Clinical Support
- Full Time
- £25,862.20 per year
- We are looking for a fantastic Veterinary Care Assistant to join out team at Downland Vets, working across our 3 East Sussex surgeries (Hailsham, Eastbourne & Stone Cross). This is a fixed-term position for approximately 12 months. The customer-facing role will include client care responsibilities, administration tasks, animal care duties and delivering a high standard of customer service.

**About our group**:

- Join our dedicated team of veterinary professionals, comprising 12 nursing staff, 6 vets, and 10 support staff across East Sussex. We take pride in our commitment to continuous learning and development, including veterinary certificate holders in ECC and geratric medicine, and a whole effort in ongoing training. As part of our team, you'll have the opportunity to collaborate with skilled colleagues and contribute to our culture of excellence and compassion.

**Applicant requirements**:

- Excellent communication skills, verbal and written
- Excellent team player, supportive and collaborative
- Excellent customer service
- Good IT skills
- Ability to provide high standard of service in a fast-paced environment
- Ability to remain calm under pressure
- Positive and friendly attitude
- Display compassion and patience with all clients
- Flexible and adaptable
- Must have own transport
- Receptionist experience, desirable
- Animal handling skills, desirable

**Your shift pattern**:
You will work 40.6 hours per week across Monday - Friday, plus 1:8 Saturday mornings. You will cover a variety of shift patterns starting at 8:30 am and finishing between 4 pm - 7 pm.

**In addition to a competitive salary, you will benefit from**:

- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
- Downland Veterinary Group, Hailsham
- 19 Station Road, Hailsham, Hailsham, BN27 2BH, United Kingdom

**Animals treated**
- Dogs, cats & small pets

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