Customer Service Advisor
22 hours ago
Customer Service Advisor:
Are you looking for an exciting new career opportunity with excellent career progression? Our most prestigious client is seeking operations support assistants to work in their team in Bolton.
Responsibilities of Customer Service Advisor:
- This is a customer focused role aiming to ensure engineers visit the customers within allocated times
- Reporting directly to the Team Leader and Field Operations, working to achieve operational efficiency
- Maintenance of KPIs
- Effectively dealing with any queries, handling, and resolving customer complaints
- Planning allocation of the installations with engineers
Skills & Experience of a Customer Service Advisor:
- Previous customer service experience
- Strong attention to detail and problem solving skills
- Computer literate, I.T skills, experience with excel and word
- Good written and verbal communication skills
Package & Benefits of a Customer Service Advisor:
- Great working environment
- Competitive salary
- Working from home availability - hybrid working
- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies onour website.
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