People Hub Coordinator

We have a newly created people hub co-ordinator role in our people hub; this role will support entire people function by being the first point of contact for all people team related enquiries.

**What you’ll be doing**

Ultimately you’ll be responding to queries on our case management system, Service Now, and will be responsible for a number of people related administration tasks that take place throughout the employee lifecycle, in a nutshell, this is everything from new starters through to leavers and everything in between.

You may be required to support other people teams with their coordination on occasion.

**About you**

Ideally, you’ll come with some strong administration experience, knowing the importance of organising your tasks and responding to queries in a timely manner. You’ll have experience working in a people / HR related field and will be either working towards or hold your CIPD Level 3.

We are on a journey to centralise our point of contact for the business, we use an internal case management system which we will provide full training on, but it would be handy if you were comfortable learning new systems as we are constantly evolving our service.

The role is flexible, you can work from home, one of our hubs, the coffee shop if you like. There may be times where you need to travel across our operating area to support the people team with events and meetings as the business requires.

**What’s in it for me**

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

- Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
- A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, virtual GP services, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.

**About Aster Group**

Now is a really exciting time to join us. We’re working towards our vision of everyone has a home. It’s a bold statement but one everyone across our business is passionate about. What we do enables better lives. We provide safety and security through a range of housing and services. We will continue to grow so we can maximise our impact. Our strengths are our people and our culture. We believe that work isn’t somewhere you go, it’s something you do. No two days are the same here, and agile working is the norm rather than the exception.

We’re on an exciting transformation journey. Our business strategy is clear. Our vision is bold. And what sets us apart is The Aster Way. The Aster Way is not just a set of words. It’s a shared understanding of the way we work - creating a fair and inclusive culture. It’s a set of straightforward principles that underpin everything we do, every day. From how we lead and learn, to how we collaborate, communicate and innovate, this is how we’ll reach our vision - that everyone has a home. Our customers are at the heart of everything we do, so we expect all our colleagues to be motivated and inspired to deliver a positive customer experience.

**Ready to apply?**

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Wellness programmes
- Work from home

Schedule:

- Monday to Friday