Special Handling Clerk

2 weeks ago

Feltham, United Kingdom Freightserve Full time

Freightserve recruitment are looking for a Freight Special Handling Clerk for a medium sized Freight Forwarder based in the Heathrow area.
- Negotiating contracts, transportation and handling costs.
- Good Fright forwarding experience is key, to manage high profile customers
- Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries' regulations and fiscal regimes.
- Offering consolidation services by air, sea and road - ensuring cost-effective and secure solutions to small shippers with insufficient cargo to utilise their own dedicated units.
- Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements.
- Arranging insurance and assisting the client in the event of a claim.
- Arranging payment of freight and other charges, or collection of payment on behalf of the client.
- Advising customers on use of the Company’s tracking and management reporting systems.
- Arranging air transport for urgent and high-value freight and managing the risk door to door.
- Liaising with management for large volumes and out-of-gauge movements by air, ocean and road.
- Dealing with special arrangements for transporting delicate cargoes, dangerous goods and other fragile goods.
- Arranging courier and specialist hand-carry services.
- Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines.
- Maintaining visibility and control through all phases of the journey, including assisting with the production of management reports and statistical and unit cost analysis.
- Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight.
- Invoice in accordance with the customers quotation or Company rates provided.
- Good communication and organisation skills.
- Must follow strict timelines and KPI targets.

Experienced Needed:

- Knowledge of air road and ocean transport
- Customs Entries

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

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