Macmillan Welfare Rights Officer

7 days ago

Halton, United Kingdom HALTON BOROUGH COUNCIL Full time

Job Introduction
**Our Story**:
Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.
Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.
We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’.

**Our Team**:
The Macmillan Welfare Rights Officer post is based within the Welfare Rights team. This is within Halton's Chief Executives Directorate and is part of the Benefits family that assists in maximising the income and resources available to residents of the borough. You will help provide advice and practical assistance to customers, who may be under the most stressful of circumstances, to claim their entitlements.
Staff will be based at the DCBL Stadium in Widnes and may have the opportunity to hybrid work. Service delivery can be both through the Council's One Stop Shop's & by home visiting. The team can utilise flexible working and this post carries an Essential Car User Allowance.

Hours: 37 per week

**Your Contributions**:

- You will have 5 GCSE's at grade C or above (including English and Maths) or equivalent qualifications.
- Good written and communication skills
- .Ability to write letters, complete forms with a good standard of grammar and spelling
- High level of numerical skills
- Ability to work as part of a team often working under pressure at peak periods
- Experience of calculating/ advising/ assessing national welfare benefit entitlements
- A good awareness of the impact of Cancer and other life limiting illnesses on the lives of those directly affected by it, and their immediate support networks.

**Our Offer**:
Aside from working with a great team, our employees have access to a fantastic range of benefits, including:

- A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service with the option to purchase an additional four-days of unpaid leave for our Annual Christmas Closedown
- Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions
- 3 x Salary Life Cover via Local Government Pension Scheme
- Investment in your personal development
- Free Car Parking at HBC sites
- Flexible working arrangements
- Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.

**Next Steps**:
**Interviews will take place on 07/11/2025**

**Please refer to the attached Job Profile for further information about the role and our values.

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