Patient & Carer Experience Volunteer

2 weeks ago

Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

Patient & Carer Experience Feedback Volunteer for iWantGreatCare

Volunteers collect feedback from patients and carers and assist the NHS in improving and developing services. Coventry and Warwickshire Partnership NHS Trust is looking to recruit further volunteers to join our dedicated team.

If you are interested in collecting experience feedback from patients and carers and assist us in improving the service, we would love to hear from you.

CWPT recognises the value that volunteers bring to the organisation through their skills and experience

In return we will give you...
- Training and support required in this role
- An opportunity to gain new skills and knowledge
- A reference for your portfolio or CV
- Out of pocket travel expenses paid in line with the Trust Policy
- Flexibility to do the hours that suit you, daytime, evening, and weekends. All we ask for is that you are able to commit to at least 3 hours a week and provide ongoing support.

Our Volunteers need to be
- Understanding rather than judgemental about a patient’s situation or circumstances
- Respectful of a patient’s individuality, respect different cultural values and work in a non-discriminatory manner
- Able to listen to and communicate with patients, carers and staff
- Commitment to support the I Want Great Care team improving the lives of people with mental health difficulties.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

**These include**:

- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Full training and support will be given to successful applicants. What’s important is that you possess the qualities outlined in the attached Role Description, and can demonstrate CWPT values.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

  • Adult Education Volunteer

    2 weeks ago

    Coventry, United Kingdom British Red Cross Volunteer Full time

    Why we want you: Can you help people in your community build essential life skills? Community Education delivers free confidence-building workshops across the UK, and we want you to help us enable and equip communities to become more resilient. You will empower people in your community by delivering workshops on a range of humanitarian topics, including...

  • Patient Experience Advisor

    7 days ago

    Coventry, United Kingdom Optical Express Group Full time

    A leading healthcare provider in Coventry is seeking a Patient Advisor to enhance patient experiences and relationships. You will assist in consultations, help complete health questionnaires, and maintain patient records while ensuring excellent customer service. Ideal candidates are organized, have sales experience, and are motivated. This role offers a...

  • Foster Carer

    7 days ago

    Coventry, United Kingdom Happy Hearts Foster Care Full time

    **Fed up with your current job? Looking for flexibility? Want to work from home?** **Have you thought of fostering? Transfer your skills to us!** We are seeking to recruit new and existing foster carers to join our small family-run independent fostering agency, providing care for children and young people. We have various different types of fostering...

  • Foster Carer

    24 hours ago

    Coventry, United Kingdom UK Fostering Full time

    **Foster Carers (Coventry)** Do you have a spare bedroom in your home for a child? Are you perhaps looking for a change of career or get a better work/life balance? Then have you thought about becoming a foster carer? **Role**: We are looking for caring, patient and resilient people, to care for children and young people that are not able to live with...

  • Aftercare & Patient Experience Lead

    2 weeks ago

    Coventry, United Kingdom The Air Ambulance Service Full time

    A healthcare support organization in Coventry is seeking an Aftercare Officer to provide direct support to patients and families, ensuring exceptional aftercare services. The ideal candidate will manage operational duties while supporting the Aftercare Manager, contributing to a compassionate, patient-centered environment. The role emphasizes continuous...

  • Patient Experience

    7 days ago

    Coventry, United Kingdom OPTICAL EXPRESS Full time

    A leading eye care provider in Coventry is seeking a full-time Patient Advisor to provide exceptional customer service. The role involves building relationships with patients, assisting in consultations, scanning eyes, and scheduling treatments. Ideal candidates will have strong organizational skills, be motivated to succeed, and have a passion for customer...

  • County Education

    3 days ago

    Coventry, United Kingdom Sja's West Full time

    County Education & Volunteer Experience LeadVolunteering with St John Ambulance strengthens communities. From youth support and education to wellbeing, events, and fundraising; your time makes a real impact.Are you committed to driving excellence and innovation? Do you have experience leading a community of practitioners within the area of Volunteer...

  • Volunteer Officer

    2 weeks ago

    Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    Volunteer Officer This is an exciting opportunity to join a team in supporting the Mental Health Volunteer Service within Coventry and Warwickshire Partnership NHS Trust (CWPT). We are seeking an organised, self-motivated, and enthusiastic individual with a positive outlook. Job Summary **The post holder will**: - Support the recruitment, effective...

  • Foster Carer

    3 weeks ago

    Coventry, United Kingdom Focus Foster Care Careers Full time

    Foster Carer - CoventryWe are an independent fostering agency with a registered office based at Stoneleigh Park, Warwickshire. From this central location, we are able to co-ordinate local services for our foster carers across the region. We are actively seeking foster carers to join our team from across the West and East Midlands.Working together with foster...

  • Dom Carer

    2 weeks ago

    Coventry, United Kingdom A&M Home Care Services Limited Full time

    Due to the expansions of our company we are looking to increase our care team within Coventry. We are looking for female walker/Drivers carers to join are team Monday - Friday with some weekend work No school hours available Competitive rates of pay No experience needed as all training will be provided You must be kind caring and reliable. Duties...