Partner Relations Coordinator

1 week ago

Bristol, United Kingdom Portland Brown Full time

You will assist our supply chain to onboard new partners around the Globe, collating all data to assist the Team to convert inquiries. You will manage our CRM database ensuring all supplier details are correct at all times, in particular managing compliance records.
- You will be the first point of contact for our Global guests in-house, who have any queries or requests delivering exceptional customer service throughout all communications. You will triage escalations from here.
- You will have a genuine drive to assist the Global team in maximising supplier options worldwide, suited to Portland Brown’s exacting standards of Partners. You will aspire to ensure our guests always experience our exceptional service, in line with our ethos of ‘we look after people’. You will be an ambassador for Portland’s values in respect of both our guests and Partners worldwide.
- You will be responsible for the collation of RFP’S (Request for proposal’s) and building Client reports around performance

We're an exciting bunch of professionals who work hard but don’t take ourselves too seriously. Driven by customer service excellence, we enjoy making people happy - that includes our colleagues. We work as a team; supporting and challenging each other. We’re keen to grow from within and support our employees to explore the opportunities to evolve and excel in their positions and have fun while doing it. One of our core values is innovation; we proactively encourage one another to seek new ideas, solve customer problems and develop to our full potential.

We know how to throw some great parties, and it’s not uncommon for us to have a beer on our desk on a Friday afternoon, or a pile of bacon sandwiches waiting in the kitchen on the odd Monday morning.

Salary Upto 22k

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