Guest Experience Ambassador The Londoner

2 weeks ago


London, United Kingdom Front of House Operations Full time

**_Become a Londoner_**
- Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel._

**We are currently recruiting for a Guest Experience Ambassador to join the Guest Experience Team at The Londoner.**

**Overview**:

- An amazing opportunity to join The Londoner as a Guest Experience Ambassador.
- As a Guest Experience Ambassador, you will be responsible for dealing with guest enquiries pre and post arrival to ensure they have a memorable visit to The Londoner.
- The role takes on the responsibility for delivering all admin and operational tasks behind the scenes in order to assist the front of house teams in delivering a bespoke guest experience during the night team.
- The Guest Experience Ambassador role, is to ensure that the communication across all departments is achieved, enabling a bespoke level of service to guest at The Londoner.
- Ensuring a high level of customer satisfaction is delivered all times in line with our core values and standards and exceeding guest expectations.

**About You**:

- Previous experience either within hotel guest relations or reception experience.
- It is essential you are able to demonstrate excellent customer service skills and attention to detail and are able to multitask and work under to pressure and to deadlines.
- You must have outstanding communication skills both verbally and written.
- Proficient in spoken in spoken and written English and ideally additional languages

**Company Benefits Package**:

- Career development opportunities in a wide of range of training programs.
- 28 days Holiday per annum including Bank Holidays.
- Complimentary hot meals, salad bar and beverages provided daily.
- Uniforms provided per role requirement.
- Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family.
- Discounts on food and beverage in all Edwardian restaurants, bars & spas.

INDFOH



  • London, United Kingdom Central Guest Services Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...


  • London, United Kingdom Central Guest Services Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...


  • Greater London, United Kingdom Rapport Guest Services Full time

    A leading guest services provider is looking for a Guest Services Ambassador in Greater London. You will be responsible for creating a warm and professional experience for guests, handling queries, and supporting the Call Services team. The ideal candidate should be passionate about customer service and possess excellent interpersonal skills. This full-time...


  • London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family. **About ME London Hotel, WC2R 1HA** ME by Meliá is a collection of hotels in which culture,...


  • London, United Kingdom Guest Experience Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About ME London Hotel, WC2R 1HA** ME by Meliá is a...


  • London, United Kingdom Reservations Full time

    **_Become a Londoner_** - Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals...


  • Greater London, United Kingdom Citizenm Full time

    A leading hotel chain in London is seeking an Olympia day ambassador to provide exceptional service to guests in a dynamic and fun environment. As an ambassador, you'll engage in various roles including customer service, food preparation, and hospitality guidance. The ideal candidate should have a positive attitude, strong multitasking skills, and be fluent...


  • Greater London, United Kingdom Rapport Guest Services Full time

    Join to apply for the Guest Services Ambassador role at Rapport Guest Services. We are looking for a Guest Services Ambassador to join our vibrant team of 18 Rapport Ambassadors, based at our client’s offices near Southwark and London Bridge. Our client is an American global media, marketing and corporate communications holding company, and you will be at...


  • London, United Kingdom Rapport Guest Services Full time

    Job Introduction **We are looking to welcome **a **high**ly** motivated, creative and enthusiastic Guest Service Ambassadors to the Rapport family in **London**.** This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team...

  • Guest Service Agent

    2 days ago


    London, United Kingdom Guest Experience Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for **Guest Service Agent** to join our team in **Meliá** **White House** **_ Our Benefits Package Includes:_** - **Competitive Salary**: - **Holidays**: 28 days’ holiday including 8 public holidays - **Contributory pension scheme and Life Assurance**: -...