Night Porter

Night Porter required for minimum 4 nights a week.

We are looking for someone who is able to work from 10pm until 7am. Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day. This will include setting tables, tidying and general maintenance as well as attending to any guests needs throughout the night.
complete tasks accurately and within given deadlines. Be responsible for the security of the hotel and its guests overnight

MAIN RESPONSIBILITES:
Ensure good communication with all departments throughout the hotel.
- security of building & guests
- Cleaning all public areas
- Taking telephone calls
- Must be customer service focused
- Handle, follow up and communicate any comments or complaints. Pass on to relevant Managers if unable to handle.
- Ensure that all tasks are completed on each shift that a full and thorough handover takes place at the end of the shift.
- Ensure you have a well-founded understanding of all Hotel regulations.
- Tour all areas of the hotel on a regular basis and report irregularities to relevant department managers.
- Ensure all access to the hotel is secure as required by hotel policy and procedure.
- Perform any related security duties as required overnight.
- Complete all incident reports and distribute to relevant departments.
- Record any unusual occurrences or problems arising to the Duty Manager and take appropriate action
- Ensure that guest areas and offices are clean and tidy at all times.
- Ensure that wake up calls are made promptly.
- Report any faulty equipment to the relevant persons.
- Be familiar with current licensing regulations.
- Report for duty punctually in the correct uniform at all times
- Help to maintain a good working environment within the department and good working relationships with all other departments in the Hotel.
- Give assistance to other departments as and when necessary.
- Carry out any other reasonable requests made by the on General Manager or Duty managers.
- Accept reasonable changes or additions in work hours, which are necessary for the maintenance of uninterrupted service to hotel guest and patrons.
- Attend meetings and training sessions as and when required. Health and Safety
- Report all potential and real hazards immediately.
- Be fully conversant with all departmental Fire, Emergency and Bomb procedures.
- Attend all fire, health and safety training
- Ensure the safety of the persons and the property of all within the premises

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Night shift

Work Location: One location