Front of House Waiting Staff
7 days ago
**Job description**
Looking for a rewarding challenge? Do you enjoy working in a fast-paced, Team & Customer focused environment?
At FreshMex, we pride ourselves on our brand & fresh food. If you love working in hospitality, have excellent communication skills, love life to the full & are looking for fun place to work, FreshMex could be the place for you.
We're looking for hands-on, passionate & energetic Waiting Staff to join our growing company & experienced existing team.
FreshMex Edinburgh (our new 60 seat restaurant, bar and takeaway on Lothian Road) is getting busier and we're looking for experienced and / or passionate waiting team members
Reports To: Shift Supervisor
**Job Overview**:
- Help to ensure the smooth flow of service for customers and team
- Able to engage with customers, take orders and communicate items clearly with the rest of the team
- Deft in moving around the restaurant and apt in multi-tasking
- Able to confidently serve meals and drinks
**Responsibilities and Duties**:
- Able to follow the layout created by shift supervisor to plan duties
- Prepare tables for service by washing cutlery, cleaning surfaces, stocking cupboards etc.
- Undertake basic waiting duties in restaurant
- Maintain a clean and orderly bar and restaurant by clearing dishes and glassware, sanitizing surfaces, taking out trash etc.
- Ensure all food and drink are served correctly according to customer orders
- Comply with sanitation & hygiene guidelines
- Communicate with customers to ensure they are enjoying their experience
- Engage with Supervisor & ensure standards are to their satisfaction
- Perform other bar / restaurant duties as assigned
- Escalate any HSE, staff or other issues to the manager where appropriate for resolution
**Requirements**:
- Able to follow set procedures and menus
- Proven experience as waiting/front of house role preferred, passion for the role essential
- Some knowledge of health and safety rules in a bar / restaurant (HACCP, COSHH, fire safety etc)
- Able to operate basic restaurant / bar equipment & utensils (pay terminals etc)
- Knowledge of food and drink menus
- A team player with good communication skills
- Confidence to engage with customers when serving tables
- Availability to work different shifts, including weekends
- Patient with an ability to stay positive under pressure
- Very good physical condition and endurance
- Training from a restaurant/previous employer will be an asset
**_About FreshMex: _**
We serve FRESH TexMex street food from our sit-in and takeaway site in Aberdeen, with all of our menu made daily using quality, natural ingredients
Started in 2015 as a pop-up food stall around Aberdeenshire, FreshMex can now be found in Aberdeen (burrito restaurant + takeaway), Edinburgh (burrito restaurant + takeaway) and Nottingham (Deliverooo only).
The FreshMex Burrito was officially Deliveroo’s most popular takeaway dish in Scotland in 2018, 2019, 2020 & 2021, 3rd most popular in the UK and 14th on the worldwide list in 2021
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 15 - 40 per week
**Salary**: £9.25-£10.50 per hour
Additional pay:
- Bonus scheme
- Tips
**Benefits**:
- Discounted or free food
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Customer Service: 1 year (preferred)
Reference ID: Front of House Waiting Staff Edinburgh
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