Home Stylist

Founded over 20 years ago by three entrepreneurialwomen with a passion for beautiful, practical and comfortable homes, OKA ismore than a furniture and homeware retailer: it is a love affair with livingwell.

We inspire people to confidently create a homethat reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today wehave 13 stores across the UK, an established Interior Designand Trade business, a mail-order service and a thriving website.

We are currently looking to recruit a full-time Home Stylist to support our Retail Team, based at our beautiful store in in Knutsford,Cheshire.

In the historic town of Knutsford, found in Cheshires goldentriangle, what was once the Conservative Club is now home to our beautiful OKAstore. The iconic building provides a stunning backdrop for our two floors offurniture and accessories.

ABOUT US

We know the best work is done by people who enjoy their jobs, sowe create a fun and nurturing environment where everyone feels valued and isable to thrive. We are looking for an agile and proactive Home Stylist with apositive attitude and entrepreneurial spirit who can help us nurture thiscompany culture.

Reporting directly to the Store Manager the Home Stylist is responsible for providing an enhanced retail experience for OKA customers through the provision of instore design, room planning and styling services. The Home Stylist is responsible for assisting the Management Team in the organisation and execution of the general daily activities of the store, ensuring the team delivers the highest possible standards of customer service and visual merchandising, and has key holder responsibility.

KEY RESPONSIBILITIES
- Creating andpresenting design plans to customers using VectorWorks, Photoshop and MS Office
- Building astrong customer data base and capturing key customer data via Salesforce, Heroand till processes
- Identifying leadsfor larger projects and passing these to the Interior Design Service (IDS)
- Generating andmaximising project revenue to meet sales targets
- Efficientand accurate execution of EPOS transactions, processing of payments andassociated transactional paperwork and processes
- Liaising withDelivery and Warehouse teams to ensure deliveries are complete and compatiblewith stock availability
- Provision ofexceptional customer service, from initial enquiry through to projectcompletion, follow up and after care
- Being aproactive member of the sales floor team with supervisory responsibilities: greeting all customers and offering assistance,managing customer returns, communicating care and maintenance instructions forcustomer purchases, upholding presentation standards for the Store and backoffice areas, assisting with the management of the shopfloor team, store opening/closing.

ABOUT YOU
- Flair for interiordesign and styling
- Passion for providing best-in-classcustomer service
- Good organisationalskills and the ability to prioritise
- Flexible approach toworking weekends, public holidays and occasional travel to support other Storesand for meetings and training
- A creative, problem-solvingspirit
- Passion for the OKAbrand

OUR BENEFITS PACKAGE
- 33 days holiday(including bank holiday entitlement), plus Length of Serviceincreases
- Day off for yourbirthday
- Health CashPlan
- Generous staffdiscount
- EnhancedMaternity Pay
- EmployeeAssistance Programme
- Eligibility for adiscretionary company Bonus Scheme
- Plus a suite ofadditional employee benefits including Company pension scheme, life assurance cover,free eye tests, cycle to work scheme, interest free travel loans, socialevents, wellbeing centre and more.