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Delivery Analyst

2 weeks ago

Milton Keynes, United Kingdom TEAM Energy Full time

**Delivery Analyst - Energy Industry**

**Salary: £22,500 - £28,000 - Dependant on experience**

**Location: Milton Keynes**

As a leading supplier of energy management solutions in the UK with an impressive list of blue-chip customers, it is an exciting time to join us as we grow our product and service offering, and our customer base.

With the help of our sister company, we are ideally placed, in this rapidly changing energy landscape, to deliver technology-driven products and services to help our customers meet their net zero carbon emission targets.

**Your role at a glance**:
As a Delivery Analyst you will be responsible for the Sigma Energy Management software configuration and data quality for all customers.You will need to identify and investigate anomalies, escalating them to the customer where possible cost savings couldbe made in their energy costs. You will work to strict SLAs to deliver reports to customers on a monthly basis, so the ability to interpret information is vital.Key responsibilities will include:

- Dealing directly with customer queries
- Configuring and designing reports to meet customer requirements
- Maintaining data integrity
- Analysing data, making recommendations to the customer to meet their objectives

**About You**:
We are looking for someone with at least 1 years’ experience in a data analysis and reporting role and who is familiar with working to SLA goals and KPI objectives.You will be able to demonstrate a passion for working with data, problem solving and customerservice in equal measure and be educated to Degree level in a technical, energy or engineering discipline.

**About Us**:
We are an employee-owned business which means you have an opportunity to influence and share in the company’s success. We operate a profit-share bonus scheme which has the potential to significantly enhance your salary over time.

**Benefits we offer**:

- Employee ownership profit share bonus scheme
- 22 days holidays rising to 25 days plus bank holidays
- Flexible office and home working
- Cycle to work scheme
- Free on-site parking
- Great office location overlooking Teardrop Lakes
- Close to Milton Keynes Central Railway station
- Health cash plan - Family cover
- Perks at Work Shopping Discounts
- Life assurance
- Contributory pension
- Continued learning and development
- Company social events
- Employee Assistance Programme