Customer Service

1 week ago


Altrincham, United Kingdom Jobwise Ltd Full time

AttentiveMotivatedService drivenDoes this sound like you?
If so, I have the perfect job for you Calling all customer service executives to work for a credible and nationwide known company based in Hale. This company are looking for the perfect individual to add to their empowering team of people. With a salary ofGBP21k this is a perfect opportunity to excel in a career.
What will you be doing as a Customer Service Executive?
- Working as the first point of contact for key clients calling into the business
- Taking responsibility for day-to-day service requests
- Allocating operative to complete work needed, ensuring equipment and Vehicles are also allocated
- Preparing Health and Safety packs for work completed, ensuring that all records are maintained on the internal job management platform
- Supporting the wider helpdesk team in responding to all general customer sales and service enquiries
- Ensuring the highest standard of customer service is maintained
- Providing support to field-based operatives, taking ownership of requests
- Providing general assistance to contract managers and operations director
- Managing time effectively to make sure that inboxes are cleared as quickly as possible
We would LOVE to hear from you if you have the following skills and experience:

- Ideally a proven track record working in a customer service role
- Excellent Customer Service skills
- Strong PC skills, proficient typing, and data entry skills essential
- Excellent attention to detail
- Excellent communication and interpersonal skills
- The ability to manage pressure and conflicting demands and prioritise tasks and workload
What will you get in return for your work as a Customer Service Executive?
- Full time role Monday to Friday either 9AM - 5.30PM or 8AM - 4.30PM
- Permanent role
- Salary up to GBP21,000 dependant on experience
- 33 days leave per annum inclusive of bank holidays
- Full Training and Induction period
- Free Parking onsite
- Contributory pension
This would be suitable for a customer service executive, customer service co-ordinator, customer service advisor, if you have worked on any help desks, customer service assistant.
If this sounds like a role you will LOVE, please send your CV
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