Bar Supervisor

2 weeks ago

Bristol, United Kingdom Wake The Tiger Full time

We are looking for an experienced Bar Supervisor to join our Guild Hall Cafe team on a full time basis. You will supervise and support a busy bar team providing a range of hot and cold drinks and snacks for visitors under the direction of The Head of Catering.

We are looking for someone who is enthusiastic, well organised, fun and committed to providing amazing customer service to our visitors. The cafe is small and busy particularly at peak times so we are looking for someone who is comfortable working in a fast paced bar environment. If you have an eye for detail and are passionate about maintaining high standards in a hospitality setting this might be the role for you

The park is open up to 7 days a week and has a wide range of opening hours. Weekend work, some evening work and work during school and bank holidays is expected as part of this role.

Key Responsibilities
- Providing support and supervision to the bar team, being a role model for best practice and an ambassador for our company values.
- Assist the Head of Catering in hiring, training, motivating and coaching employees.
- Working bar shifts with the team preparing and serving food and drinks during park opening hours.
- Maintaining a clean and tidy bar and cafe space at all times, including dishwashing, daily bar clean downs and regular deep cleans.
- Serve as role model for all bar staff and act as a first point of contact for the bar team for day to day queries.
- Assisting the Head of Catering with managing stock levels, ordering and keeping wastage as low as possible.
- Ensuring the bar is always well prepared and provisioned for our customers, particularly during weekends and busy periods, whilst ensuring wet waste is kept to an absolute minimum wherever possible.
- Keeping any relevant EHO, Food Safety and Hygiene processes and documentation up to date under direction of the Head of Catering.
- Ensure stock rotation and wastage recording is taking place.
- Assisting with delivery of additional catering and service offerings for events and venue hires.

Essential
- Energy, enthusiasm and great customer service
- Attention to detail
- Experience of supervising hospitality staff
- Barista skills
- Excellent time management and organisational skills
- Fantastic communication skills
- 2 years experience working in a bar/hospitality environment
- Willingness to work evenings, weekends and public holidays

Desirable
- First aid trained
- Experience of mixology / cocktails
- Experience of cellar/stock management
- Till software experience
- Food Hygiene qualification
- Experience of working on events or venue hire bookings

**Job Types**: Full-time, Permanent

**Salary**: £13.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme

Schedule:

- Day shift

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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