Trainee Project Coordinator

7 hours ago

Swanley, United Kingdom M Group Services Full time

About The RoleAvonline Network Services Limited are a leading specialist provider in telecom FTTP network design, build, installation, and maintenance.

Our mission is to deliver what we promise and support our customers efforts in building high-quality communication networks that connect millions of people, communities, and businesses across the UK.

Since our acquisition in 2019 by MGroup Services, Avonline has seen unprecedented year-on-year growth as we strengthen our client base and open new market opportunities.

Building upon a 30-year relationship with Virgin Media O2, we are proud to be the partner of choice supporting the Morpheus Contract through building and maintaining their Hybrid Fibre Coax (HFC) and Fibre-to-the-Premises (FTTP) network, helping them to deliver their 23m gigabit-capable premises build ambition by the end 2028.

We need Trainee Project Coordinators who are passionate about what they deliver, thrive off a challenging but rewarding environment, and want to drive the best possible time to delivery with the best customer experience for our customers and their customers.

As a Trainee Project Coordinator, you will be expected to operate in a fast-paced environment with a high level of autonomy and not be hindered by ambiguity or conflicting priorities.

You'll need excellent communication skills, written and verbal, in receiving and relaying information. You'll have outstanding attention to detail with strong critical thinking skills to ensure that the status of works is being tracked accurately with sound excel skills and data processing.

Supporting the Senior Coordinator your responsibilities will include:

- Collaborate with supervisors to determine resource requirements and scheduling of work packages
- Building a schedule of works for both direct labor and subcontractors
- Working collaboratively with our client to unlock delays or nonfluid constraints impacting the delivery of works.
- Coordinate access arrangements between field resources and end customers
- Ensure scope derivations are agreed up with the client before work is undertaken
- Manage Client stakeholder expectations and resolve escalations
- Provide weekly updates to Senior Coordinator and Delivery Managers
- Outstanding attention to detail
- Critical thinking
- Ability to multitask and meeting deadlines
- Self-motivated, results driven and able to thrive in a busy working environment
- Good interpersonal skills
- Awareness of customer satisfaction for both internal and external sourcesExperience of stakeholder management
- The ability to deliver work to a high standard within demanding deadlines
- Solid negotiation and influencing skills
- About The Company**Why choose us?**

We promise development and reward opportunities for those who have the passion, enthusiasm and work ethic to harness them. Our benefits include:

- 25 days annual leave plus bank holidays
- 4% matched pension scheme
- 2 x salary life assurance
- Access to our staff discount portal
- Health Cash Plan
- Cycle to Work scheme
- Employee assistance programme
- Recruitment referral scheme
- Payroll giving
- Salary finance scheme

**Inclusiveness

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