Specialist Custody Senior Support Caseworker

1 day ago

Hall, United Kingdom Changing Lives Full time

**About us**

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

**About the Service - Women and Children's Services**

We understand that women and girls have experiences which are different to men and can experience vulnerabilities that are specific to their gender. Childhood abuse and domestic abuse are common features in the lives of the women we support which impact on their health and wellbeing. Underpinning all our services is an in-depth understanding of trauma and a focus on recovery, resilience and community integration.

**About the Job**

The Senior Support Worker will be responsible for:

- The coaching and mentoring of new staff being onboarded.
- The development of courses to be delivered in a group setting.
- To monitor all record keeping responsibilities of both custody and community staff. Enrolling suitable participants via means of liaison with prison OMU and other key stakeholders.
- Effectively engage with participants and develop trust-based, positive relationships to provide an appropriate level of ongoing support for a caseload of participants.
- Signpost individuals to relevant activities, partner agencies and Peer Mentors.
- Addressing barriers to engagement and progression
- Supporting individuals into accessing activities and opportunities through effective coaching and mentoring.
- Guide and advise participants towards potential training opportunities that could be accessed post-release in community.

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