HR Administrator

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Founded in 2016, we are a small team with big energy We are on a mission to revolutionise the function of People Support in the workplace and make our mark in the industry by providing local businesses with exactly the type of ‘roll your sleeves up’ people support they need to grow.

Our HR Administrator will play a crucial part in helping us to successfully deliver our mission by assisting our consultants with exceptional client support and general HR administration duties. We are a ‘nothing is too much trouble’ type of company, every-thing we say and do is underpinned by our values, they are:
**Real from the get-go - **we operate transparently, keep it real and work on the basis we’re all here trying to do the right things for the right reasons.

**We get it done - **We drive the importance of an ownership mentality, so we gotta practise what we preach. If we say we’ll do it, we’ll do it and we’ll give our absolute best so that everyone we work with becomes a raving fan.

**No power plays - **We don’t go in for pretentious management speak and we won’t make you feel bad if things aren’t going to plan. You can expect us to listen, empathise and communicate in a way that is non-judgemental, clear and helpful. After all, we’re here to elevate and succeed together.

**Lead. - **We’ll do (almost) anything to encourage people to lead from wherever they sit. We relentlessly role model a leadership mindset; we empower, we influence, and we own our stuff.

**Love what we do - **We don't take ourselves too seriously until we need to. Our joy is sparked by working with like-minded people and nurturing flourishing businesses. We graft hard but we have fun along the way. We may not be a fit for everyone but if you take a spontaneous dance break at your desk when a banging tune comes on the office radio, we’re likely to get on.

**Key Functions & Responsibilities of this role**:
**Service Support**:
- To oversee the development and effective running of a HR service Centre for our amazing clients, making it your mission to become the go-to for simple HR queries from employees and their management whilst knowing when it's the right time to escalate queries to another member of the team.- To take ownership of our HR Management Software system, Breathe HR, ensuring it is correctly populated and well maintained for every client.- To support client onboarding by overseeing the preparation of Terms of Business, setting up client files, issuing them for signature and chasing signed copies by return.- To prepare HR compliance documentation such as employment contracts, handbooks/policy manuals and addendum letters, taking care to keep mistakes to a minimum.-
- To provide general administrative support when requested by clients and colleagues to ensure a seamless service is maintained.- To make and receive phone calls in a polite and helpful manner, being sure to direct calls to the appropriate colleague promptly or taking and passing on clear messages when required.- To accompany Consultants to client meetings to take accurate and detailed notes.- To identify administrative inefficiencies and suggest processes to overcome them.- To liaise with Goldfinch Marketing to keep the website looking fresh and the content current and optimised for SEO purposes.- To maintain a blog schedule, suggesting topics and drafting blogs to support a regular flow of content that is optimised before posting to both LinkedIn and the website.

**Office & Peas People Support**:
- To help maintain the Google Workspace, ensuring information is well organised, accurate and stored in line with our GDPR policies.- To support the invoicing process by gathering timesheets from team members at the end of each month, completing the invoicing spreadsheet ready for checking before raising and sending client invoices.- Submitting receipts to Dext for purchases made on business debit cards and assisting with Bookkeeping enquiries when they come in from the accountant.- To schedule and run the monthly team meeting, prepare the rolling agenda and gather any other items for discussion from team members.
- To make sure the office is looking gorgeous, that visitors feel like VIPS and that we always have adequate stationary and resources to keep ourselves organised and refreshed (please never let the tea bags or loo roll run out)

**Person Specification**:
**Knowledge & qualifications**A CIPD Level 3 (or above) and/or a good, demonstrable knowledge of HR processes and documentation.- A sound understanding of client confidentiality and GDPR.
- Educated to level 4 with an exceptionally high standard of verbal and written English. Financially and numerically able with the ability to proofread.

**Skills & experience**Exemplary approach to customer care and experience of working in a customer facing role with strong communication skills.- Excellent IT skills (All Microsoft packages, particularly Excel. Experience with Google Workspac