Group Travel Specialist

1 week ago

Manchester, United Kingdom Diversity Travel Full time

With offices in the UK, USA and South Africa, we are a growing Travel Management Company specialising in the charity, academic and not-for-profit sectors, and we are proud and passionate about what we do.

Responsible for creating and delivering exceptional educational group and conference travel, you will maximise profitability through converting enquiries into sales, negotiating with suppliers and maintaining positive relationships with a range of customers. Key responsibilities will include:

- Providing a variety of quotations to customers for educational, group and conference travel
- Analysing customer needs, finding suitable products and creating trips to match requirements
- Building new and maintaining positive relationships group leaders
- Working with Educational Development Executives to maximise opportunities
- Meeting and exceeding personal objectives, including, sales, revenue, conversion and productivity targets
- Managing a portfolio of existing clients and accounts
- Dutch or German language skills highly desirable to support our European business partners
- Demonstrable experience building itineraries for educational, group and or conference travel
- Excellent travel industry and worldwide travel knowledge having preferably travelled extensively
- Ability to influence and develop working relationships with customers, suppliers and colleagues
- Good numeracy and communication skills
- Good level of IT Skills, with experience of Microsoft Excel, Word and Outlook
- Excellent organisational skills and the ability to work under pressure

In return you’ll receive some fantastic benefits:

- Salary plus monthly bonus (uncapped, links to performance) to £32k - £34k (depends on experience)
- Opportunity to work flexibly between office and (UK) home
- 31.5 days holiday (including bank holidays), rising to 32.5 days
- Option to buy or sell additional annual leave
- FAM Trip Incentives
- Employee Assistance Program
- Healthcare Cash Plan
- Excellent opportunities for internal progression
- Pension
- Life Assurance
- Season ticket loan
- Discounted staff travel
- Cycle to Work Scheme

If you’re interested in our Group Travel Specialist role and meet the requirements above, then please do get in touch. Our working hours are Monday - Friday, 5 weeks of 8.45 am to 5.30 pm and 1 week of 7.45 am to 4.30 pm; 1 weekend shift (either Saturday or Sunday) in every 6 weeks with day off in lieu midweek. There is the option to work from either our office on hybrid pattern (3 days in the office) or your (UK) home location.

**PASSIONATE - **We’re driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.

**BOLD - **We embrace innovation and challenge the status quo to deliver outstanding results.

**MINDFUL - **We prioritise sustainability, ethical practices, and responsible travel, ensuring that our service leave a positive and lasting impression.

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