Data and Performance Coordinator

**Job summary**

We are looking for an enthusiastic and proactive individual to join our growing team providing reporting services to GP practices across Somerset.

Knowledge of the EMIS Web clinical system is essential for this role as it will involve providing training and support to practices using the system.

This role is split between home working and in the office at Wincanton Health Centre.

Hours available are from 24 hours per week over three days up to full time of 37.5 hours per week.

£11.50-£13.00 per hour with a NHS or NEST pension offered.

**Main duties of the job**

**JOB SUMMARY**

The post holder will coordinate the reporting of all enhanced services for the SHS practices, working in conjunction with the Performance & Data Manager. The post holder will also be responsible for supporting their designated Symphony Healthcare Services practices in improving their performance against the Quality Outcomes Framework (QOF) targets. This will include the preparation, analysis and reporting of performance data to SHS Management Team, NHS England, Somerset ICB and the Local Authority.

The post holder will collaborate with all areas of the business to provide information and analysis to ensure the efficient operation of practices and to inform developments in patient pathways, service delivery and long-term plans.

**About us**

Symphony Healthcare Services Ltd. is a growing primary care organisation based in Somerset which aims to improve and develop the best patient-centred care and services in the country, and we are embracing change within general practice by implementing new and innovative models of care. If you are passionate about delivering outstanding healthcare and share our values, join us to support the achievement of our goals.

**Job description**

**Job responsibilities**

**MAIN DUTIES AND RESPONSIBILITIES**

Ensuring that all monthly and quarterly claims for enhanced services are completed accurately and on time

Ensuring that all automatic extractions through CQRS are accurate and to liaise with the CCG where theyre not to correct the extractions

Liaising with the Finance team to ensure that they are aware of all claims and any issues arising from erroneous claims

To work with the practices on maximising income through enhanced services

To support practices in coding training to ensure that all claims are accurate

To support the development and standardisation of EMIS Templates and Protocols in conjunction with the Performance & Data Manager

Provide guidance, training and reporting to practices on the Quality Outcomes Framework (QOF)

8. Share good practice and processes between the practices to support the delivery of QOF

9. Work with administrators in each practice to improve existing recall systems and fix common coding errors

Support practices in clinical safety monitoring; particularly in relation to monitoring high risk medications

To support SHS practices with managing their flu campaign data; including identifying eligible patients and reporting vaccination uptake

To provide performance monitoring reports to the central team, practice management and hubs when required

**Person Specification**

**Experience**

**Essential**
- Experience in primary care enhanced service reporting
- Experience of the Quality Outcomes Framework (QOF)

**Desirable**
- Experience in leading on enhanced service management within primary care

**Qualifications**

**Essential**
- GCSE or equivalent in English and Mathematics
- A Level qualifications or equivalent experience

**Desirable**
- Evidence of continual professional development

**Knowledge and Skills**

**Essential**
- Strong IT skills including advanced MS Excel
- Knowledge of primary care operating environment
- Demonstrable commitment to and focus on quality
- Experience in using the EMIS Web clinical system

**Desirable**
- Excellent analytical skills, including analysis of data
- Demonstrable experienced in using the population reporting and resource publisher modules of the EMIS Web clinical system
- Experience of clinical coding using SNOMED

**Disclosure and Barring Service Check**

**Employer details**

**Employer name**

Symphony Healthcare Services Limited

**Address**

Wincanton Health Centre

Dyke's Way

Wincanton

Somerset

BA9 9FQ

**Employer's website**

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £11.50-£13.00 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: E0215-23-2217