Trade Counter Supervisor
2 weeks ago
**Main Purpose of Role**:
To support the depot manager with the day to day running of the depot including producing quotes and liaising with customers after sales.
**Responsibilities**:
- Proactively manage stock turnaround
- Ensure invoicing is completed in a timely fashion
- Banking
- Proactive management of operations report and ‘T’ card system
- Set up of job files
- Process quotes and orders in line with customer expectations
- Cross selling and up-selling of product range
- Determining prices to maximise operating margins
- Dealing with customers in a polite, positive and professional manner
- Technical support/advice where applicable with support from the Depot Manager
- Deputising for the Depot Manager where required
- Provision of professional support to other sites when required
- Assist with deliveries where necessary
- Adhere to procedures on goods delivered process
- Unload goods-in products safely and store in Warehouse efficiently ensuring all goods are correct and to quality standards
- Professionally assist customer on collection of goods.
**Skills & Knowledge**:
- Attention to detail and accuracy
- Safe and responsible driver with own licence
- Good basic written skills
- Ability to learn and develop
- Organised approach
- Customer focused
- Basic financial and numeracy skills for checking orders etc
- Manual Handling
- Basic product knowledge of core product range e.g bi-fold door v patio
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£23,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: One location
Reference ID: RR-2355
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