Customer Service Apprentice
1 week ago
As a Customer Service Support apprentice, you will be at the heart of the Commercial Team at Biogen UK. Helping to deliver the best service to our customers whilst learning lots of skills to become a proactive member of the team. The employer's locationis remote; in a North Bedfordshire village (Milton Ernest).
**Customer Service Apprentice Responsibilities**:
You will provide support to the Biogen Commercial Team, carrying out the following duties
- Assisting with preparing and updating daily scheduling for all incoming and outgoing waste.
- Carrying out basic administrative duties.
- Answering the phones and handling initial customer enquiries.
- Distributing weekly and monthly reports.
- Setting up contracts on bespoke weighbridge system and updating associated contracts and supporting documentation.
**Customer Service Apprentice Requirements**:
- Able to provide great levels of service for our customers.
- Able to work and learn quickly in a fast-paced environment.
- Care about doing a great job.
- Ability to travel to and from the office which is in a remote location.
Skills required
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
**Training to be Provided**
- You will be trained and mentored to monitor and update the compliance database in preparation for auditing.
- Full in-house training on all aspects of the job role.
- Customer Service Level 2 qualification.
**Future Prospects**
A permanent position will be on offer upon successful completion of the Apprenticeship. Apprenticeship with the opportunity of undertaking a level 3 qualification in another field. Pay review on completion of Level 2 Customer Service.
**About Us**:
At Biogen we see ourselves as a cutting edge, bold and inspirational business. And we're continually improving our operations to meet the increased demand for our expertise and services in food waste recycling. We recognise that the success of our businessdepends on our people as we continue to develop our network of AD plants around the UK.
**Location**: Head Office - Milton Ernest, Bedfordshire
**Contract Type**: Apprenticeship leading to a Permanent contract
**Hours**: Full Time
**Salary**: £18,000 per annum
**Benefits**: 25 days holiday. 4% employer pension. Health care. x4 life assurance.
You may have experience of the following: Customer Service Apprentice, Customer Support Apprentice, School Leaver, Trainee, Junior, Apprenticeship, Graduate, Customer Service Apprenticeship, Customer Services, NVQ, Apprentice Scheme, Customer Service Advisor,etc.
REF-202 713
-
Apprentice Service Advisor
2 days ago
Milton Keynes, United Kingdom Steven Eagell Group Full time**Apprentice Service Advisor** **Milton Keynes Lexus** Ready for an exciting career? With an award-winning employer? We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is...
-
Service Desk Apprentice
2 days ago
Milton Keynes, United Kingdom Mirus IT Full time**Role**:Service Desk Apprentice **Location**: Milton Keynes **About Us**: As part of Advania, we are backed by a leading technology services and solutions provider, and the most awarded Microsoft partner in the UK. **Position Overview**: Meet customer requirements efficiently and strive to resolve client user issues by delivering the right solutions...
-
Yard Apprentice
2 days ago
Milton Keynes, United Kingdom Buildbase Full time**Yard Apprentice Vacancy in Milton Keynes!** When our customers visit a Buildbase branch, we want to leave them with just one impression; that we are a brilliant Builders Merchant. **But what is a Builders Merchant and who are Buildbase?** A Builders Merchant sells building and construction materials to a range of different customers, from long-standing...
-
IT Service Desk Analyst Apprentice
5 days ago
Milton Keynes, United Kingdom QA Ltd Full time**Employer description**: Xiria is a rapidly growing IT Managed Services Provider looking to strengthen our Service Desk operation through the recruitment of apprentices and experienced team members. **Overview**: We are seeking individuals who are enthusiastic about delivering the best IT support and solutions with high levels of customer service combined...
-
IT Helpdesk Analyst Apprentice
5 days ago
Milton Keynes, United Kingdom QA Ltd Full time**Who you’ll be working for**: Xiria is a rapidly growing IT Managed Services Provider looking to strengthen our Service Desk operation through the recruitment of apprentices and experienced team members. **What’s in it for you**: As a QA apprentice, you’ll gain on-the-job experience, earn a salary, and receive all your training at no cost to you....
-
Sales & Marketing Apprentice
2 days ago
Milton Keynes, United Kingdom Data Idols Full time**Sales & Marketing Apprentice**: Data Idols are a well-established Data Recruitment Agency based in Newport Pagnell, Milton Keynes. We’re a small team that span across Recruitment, Sales, Operations and Events. **The Opportunity**: We are looking for a tech passionate Apprentice to fill our apprentice Sales and Marketing Coordinator role. You will work...
-
Compliance Administrator
1 week ago
Milton Ernest, United Kingdom Biogen Full timeYou will join as a Compliance Administrator to provide key support and assistance to the Compliance Team and the regional network of AD plants and composting sites in the UK. The role will co-ordinate the company's effective use of the electronic Information Management System (IMS) and ensure accurate records, certificates, compliance inspections etc are...
-
Trade Supplier Apprentice
1 week ago
Milton Keynes, United Kingdom EDA Apprenticeship plus Full time**Full Job Advertisement** **Title: Trade Supplier Apprenticeship** **Location: Milton Keynes MK15** **Hours**:8:00am to 5:00pm Monday to Friday **Company Description**: **Electric Center** Electric Center was formed in October 2006 following the merger of AC Electrical and William Wilson Electrical branches. Since this date the business has expanded...
-
Business Support Apprentice
4 days ago
Milton Keynes, United Kingdom Mears Group Full timeAnnual salary: up to £27,077.51 Business Support Apprentice Milton Keynes Monday to Friday Salary: 16yrs - 17yrs: £7.71ph 40 hours per week including time at college. Over 18yrs: £10.71ph - 42.5 hours per week including time at college. Over 21yrs: £12.21ph - 42.5 hours per week including time at college. Chromebook and uniform will be...
-
Covid Test Assistant
3 days ago
Milton Ernest, United Kingdom Serco Plc Full time**“You’re treated as an individual, not just a number”** SWS employee **The role of a Covid Testing Assistant and how to apply** If you’re good with people, join our team and let’s fight the spread of Coronavirus together. We’ve countless ways you can play your part and protect the nation. **What you’ll be doing** **You can make a...