Business Administration Apprentice

5 days ago


Camden, United Kingdom One Housing Full time

**Business Administration Apprentice**
We are One Housing and we create places for people to call home and support them to live well. We believe in investing in our colleagues’ careers, and our Apprenticeship programme is designed to ensure you have all the support you need to get ahead from dayone.
The One Housing Property Services Apprenticeship Programme is an exciting opportunity open to everyone aged 16 or older. Applications are open to everyone, and no experience or previous qualifications are needed. We recruit our apprentices based on your attitude,values and potential to succeed.
**Join our team as a Business Administration Apprentice**
The One Housing Property Services team’s vision is to deliver customer-focused, efficient, and effective services that keep our customers safe. As a Business Administration Apprentice, you will benefit from generous hourly pay, coaching and mentorship, andexcellent training towards a recognised vocational qualification.
To succeed as an apprentice at One Housing, you’ll need to have good verbal and written communication skills and be able to demonstrate reliability, the right attitude, and a commitment to delivering the Property Services team’s vision.
This is a unique opportunity to develop new skills at the same time as doing work you can be proud of.
**The role**
Your apprenticeship will be completed over 12 - 14 months and will consist of on-the-job training as well as online or on-site training. You will be supported in your learning throughout the apprenticeship by a personal coach and a mentor. Based at our Camdenhead office, your typical day will involve:

- Liaising with internal and external stakeholders to provide administrative support to teams in our Operations directorate.
- Raising jobs, requisitions, follow-on works, and sub-contractor works.
- Ensuring all records are accurate and up to date including job details, appointments and our CRM.
- Phoning residents to ensure access is gained for work.
- Answering calls and relaying information back to customer service or complaints colleagues.
- Supporting the team with tasks from the team inbox and CRM cases.

**Our offer**:

- **Salary**: £11.05 per hour
- **Paid study time**: 20% of your hours are dedicated to personal study towards your qualification.
- **Qualification**: You will be awarded a Level 2 Business Administration qualification on completion of your apprenticeship
- **Your holidays are important to us.** Generous annual leave entitlement of 28 days + bank holidays.
- **Training and development.** Up to £15,000 worth of apprenticeship training and additional opportunities to learn new skills.
- **We’re here for you.** Our employee assistance programme offers counselling and support for you and your family 24/7.

**Our commitment to diversity**
At One Housing, our people are our strength which is why we work very hard to enable all employees to bring their authentic self to work. This commitment is reflected in our hybrid working policy, our diversity groups support network, our wellbeing initiativesand our employee benefits.
We understand that the different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.



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