Full-time Receptionist

3 days ago

Middlesbrough, United Kingdom A G Parfett & Sons Ltd Full time

How would you like to work for an employee-owned company? This means we see our people as our biggest asset and value the contribution each employee owner makes.

**Working for an employee-owned company leads to some great benefits, including**:

- Two tax-free bonuses per year based on performance
- Free health cash plan
- Free onsite parking
- Company Pension contributions
- Your Birthday Day off each year
- 32 days Holiday (including Bank Holidays) per year (pro rata for part time staff)

We’re currently hiring for a **Full-Time** **Receptionist** at our **Middlesbrough**Depot. This is a key position where you will be the first point of contact for our customers and visitors. You will take ownership to ensure all customers and visitors are welcomed into our business, telephones are answered in a professional manner, whilst providing great customer service in everything you do.

**What will you be doing as a Receptionist?**
- Meet and greet all customers and visitors
- Answer and direct telephone calls via a switchboard
- Ensuring all visitors sign in
- Taking responsibility for the reception area; this includes maintaining housekeeping standards
- Receiving and directing mail
- Maintaining customer records
- Register new customers
- Processing customer returns and credit notes
- Ad-hoc administration
- Supporting other departments as required
- Answering Customer Queries

**What do you need to be a Receptionist?**
- Polite and friendly both over the phone and face to face
- Excellent customer service skills
- Excellent work ethic is required, as well as punctuality and reliability
- Initiative and the capability to work both independently and as part of a team
- Good time management as you will be working at speed
- Computer literate
- Able to work quickly and accurately under pressure

**What’s on offer?**
- Rate of pay dayshift £12.24
- Contract Type: Full-Time - 40 hours per week:

- Monday
- Friday: 08:30am-17:00pm
- Weekly pay
- Supportive management and development

**Job Types**: Full-time, Permanent

Pay: £12.24 per hour

Expected hours: 40 per week

**Benefits**:

- Bereavement leave
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Profit sharing
- Referral programme
- Sick pay

Ability to commute/relocate:

- Middlesbrough TS3: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you able to work the hours stated?

**Experience**:

- Customer Service: 1 year (preferred)
- Receptionist: 1 year (preferred)

Work Location: In person

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