Apprentice Operations Administrator

**Apprentice Operations Administrator**
- **Hours**: Monday - Friday 37.5 hours per week
- **Location**:Charnley Street, Mill Hill, Blackburn, BB2 4BJ
- **Salary**:Starting at £5.58 per hour (pay increments detailed below)
- **Benefits**: 33 days holiday, Contributory pension scheme, bonus scheme & more.

**ABOUT US**

Staci are fulfilment specialists offering expert multichannel logistics solutions: marketing and POS fulfilment, e-commerce and spare parts logistics. We are incredibly proud to have a diverse client portfolio with a host of the world's leading and best loved brands and retailers across Europe & the US. With over 2000 employees worldwide and more than 450 in the UK, we’re big and diverse enough to offer you great development and an exciting career, but small enough to know and care about Team Members as individuals. If you are ambitious and talented and want to work in an environment where that won’t go unnoticed, then please read on.

**THE OPPORTUNITY**

Staci has an exciting opportunity for a Business Administrator Apprentice to join our operations Department.

Reliable, capable of working independently and as part of a team, you must be able to manage and prioritise your workload effectively, ensuring deadlines are met and time is used efficiently.

We are looking for someone who is enthusiastic and committed, with good attention to detail. An enthusiasm for delivering excellent customer service is important, as is being willing to learn and a ‘can do’ attitude, prepared to challenge and develop solutions for our clients.

We offer a supported apprenticeship programme with on-site training and guidance from an external provider (TRS Training) leading to a National recognised qualification Level 3 Business Administration.

At Staci our vision and values are incredibly important to us and we understand we are only as good as our team members; therefore we endeavour to provide a relaxed and fun environment to work in, offering dress down day every Friday, charity fun days, treat days and much more.

**JOB PURPOSE**
- To provide management information / reports to the section manager.
- To provide the administration support to ensure the effective running of the operation.

**PERSON SPECIFICATION**

Conscientious, hardworking, trustworthy and accurate individual who can work to timed deadlines.

Must have a logical approach and have the ability to both understand the operational requirements and the priorities on any given day and organise workload accordingly.

**KEY RESPONSIBILITIES**

As a Business Administrator, you will support the Operations Team in all aspects:

- Liaison with delivering drivers
- Supporting administration updating traffic calendar and scanning delivery paperwork.
- Controlling and releasing ad hoc receipts in line with operational throughput capabilities.
- Query management from Operations and client services in relation to unpicked orders.
- Run inbound reports and flag any receipts that are close to the Service Level time limit.
- Communicate with section managers over any issues
- Cover main administration duties that support the allocation of customer orders in the absence of colleagues at opposite sites.
- General data input.
- Maintain a safe working environment, observing health and safety procedures at all times.
- Ensure that the work area is kept clean and free from hazards and waste at all times.
- Undertake other duties as required in order to support the business in achieving excellence for all customers.

**CRITICAL SKILLS**
- High level of interpersonal skills (must be a good communicator, oral and written)
- Possesses exceptional organisational abilities (multi-task handling and prioritising being key)
- Self motivated
- High energy level and a results driven approach
- Common sense approach with an aptitude for detail

**REQUIRED EDUCATION AND EXPERIENCE**:

- Good excel knowledge is a must
- GCSE Maths and English required

**PAY AND BENEFITS**
- £5.58 per hour for the first two months.
- £6.10 per hour after two months
- £6.63 per hour after 6 months.
- £250 retention bonus (if still in employment at 6 months)
- Paid weekly

**Job Types**: Full-time, Apprenticeship

**Salary**: From £5.58 per hour

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Blackburn, BB2 4BJ: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: CWM-AOA