Shift Lead

We’re looking for a Shift Lead / Coordinator to join us at our AO Recycling plant here in Telford. You’ll be leading shift as an operational unit and will be responsible for achieving company goals and targets in accordance with all company policies, manufacturing standards for safety, product quality, internal / external customer satisfaction, accuracy, productivity, cost reduction, housekeeping, efficiency, training, teamwork, and morale.

AO is known as the destination for electricals, but we’re also one of the UK’s biggest recyclers of fridges and other Large Domestic Appliances (LDAs). We turn old fridges, washing machines, tumble dryers and dishwashers into valuable resources.

Our recycling plant sets a new standard in recovering metals, plastics, and gases. The whole process is fully automated and done using a series of screens, magnetic separators, and air classifiers. Pretty cool, right?

**Here's What You Can Expect To Be Doing**
- Function as a first-line manager over supervisors and team members
- Plan and coordinate hiring and placement of team members with his/her manager. Monitor and track staffing conditions, work hours and overtime, job rotation, and absenteeism.
- Develop and maintains positive team member relations centred on mutual trust, dignity, respect, fairness, consistency, two-way communication, teamwork, and harmony.
- Develop standardised work procedures by designing and/or documenting the best work sequence for each process.
- Direct the work of supervisors and team members by assigning/re-assigning work and analyse production requirements based on current work volumes.
- Identify potential and current change points and make the required adjustments needed to ensure quality, safety, operational availability, production efficiency, and cost control are maintained and optimised.
- Evaluate and analyse problems involving machinery and equipment and coordinate with maintenance function to repair machinery and manage volumes during the downtime.
- Maintain, monitor, and update department daily KPI board and graphs and initiate continuous improvement activities.
- Initiate, coordinate, and participate in safety, quality, productivity, and cost improvement projects.
- Ensure compliance with safety regulations, Personal Protective Equipment (PPE) requirements, and company safety policies and procedures.
- Lead, perform, and/or participate in 5S housekeeping, accident investigation, and safety audits and related activities.
- Monitor safety and health of team members to ensure their well-being.
- Orientate and oversee all training of team members and assign experienced and/or certified trainers to perform new team member training and cross training as needed maintaining training matrix for supervisors and/or team members

**A Few Things About You**
- Demonstrated knowledge, skills, and abilities to perform the job functions of a leadership role.
- Formal qualifications in English and mathematics (GCSE or equivalent)
- ILM level 3 or equivalent qualification
- Must be able to work a shift pattern which will include a night shift and weekend work
- Analytical skills
- Ability to effectively facilitate problem solving and resolution
- Ability to implement plans to control and maintain safety, quality, 5S, cost, and efficiency for assigned areas.
- IOSHH Managing Safely preferable

**A Bit About Us**

When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

**AO is for everyone.**

We should all feel like we belong. That's why we’re creating a welcoming and inclusive place to work. We know that being different together is our superpower and we celebrate that because it makes us stronger, more creative, and better at what we do.

**Benefits**

Our benefits are designed to cover the moments that matter to AOers. From health and wellness to giving back - you’ll be rewarded inside and outside of work.
- 21 days holiday
- Overtime paid 1.5
- Career progression

**Job Types**: Full-time, Permanent

Pay: £15.15 per hour

**Benefits**:

- Company pension
- Gym membership

Schedule:

- Day shift
- Night shift

Ability to commute/relocate:

- Telford: reliably commute or plan to relocate before starting work (required)

Work Location: One location