Head Waiter/supervisor
2 weeks ago
**Overview**
**Responsibilities**
- Oversee daily operations of the dining area, ensuring smooth service and guest satisfaction.
- Train, mentor, and supervise serving staff to ensure adherence to service standards.
- Manage guest relations by providing attentive and personalised service.
- Assist with food preparation and presentation, ensuring compliance with food safety regulations.
- Utilise basic maths skills for accurate order taking and bill processing.
- Promote menu items through effective upselling techniques to enhance guest experience.
- Collaborate with kitchen staff to ensure timely and accurate food delivery.
- Maintain cleanliness and organisation of the dining area and service stations.
- Handle guest inquiries and complaints professionally, providing solutions as needed.
**Experience**
- Proven experience in a hospitality or culinary role, preferably as a server or in a supervisory position.
- Strong understanding of food safety practices and regulations.
- Excellent time management skills with the ability to prioritise tasks effectively.
- Demonstrated ability to provide outstanding guest services in a busy environment.
- Familiarity with food preparation techniques is advantageous.
- A positive attitude with strong interpersonal skills to foster teamwork.
Join us in creating memorable dining experiences for our guests while leading a team committed to excellence in service
Pay: £22,880.00-£47,752.00 per year
Additional pay:
- Tips
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Store discount
**Experience**:
- Hospitality: 5 years (preferred)
- Bartending: 2 years (preferred)
Work Location: In person
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