Dental Receptionist

At **The Dental Wellness Centre**, we pride ourselves on delivering exceptional dental care with a personal touch. Our modern, forward-thinking practice provides a comprehensive range of treatments — from general and cosmetic dentistry to implants, Invisalign, paediatric care, oral surgery, facial aesthetics, IV sedation and more.

As our patient base continues to grow, we are seeking a **Full-Time Dental Receptionist** to join our welcoming and supportive team on a **permanent basis**. This is an excellent opportunity for someone who enjoys a busy, varied role in a high-quality clinical environment where patient care always comes first.

**About the Role**

As a member of our Front of House team, you’ll be the **face of the practice** — the first person our patients see when they arrive and the last when they leave. You’ll ensure every visit is met with warmth, professionalism and genuine care.

You’ll play a vital role in the smooth running of the practice, supporting both patients and clinicians throughout the day and contributing to the friendly, professional atmosphere that our patients value.

**Typical working hours**:
Monday - Friday (8.45am-5.15pm)

Option for additional evening/ weekend hours if available

**Key Responsibilities**
- Welcoming patients with a **smile, warmth, and professionalism**, ensuring an excellent first impression.
- Booking, rescheduling, and confirming appointments through our practice management system.
- Checking patients in and out, processing payments, and maintaining accurate records.
- Liaising with all members of the dental team to support the smooth day-to-day running of the practice.
- Assisting with administrative tasks, compliance documentation and patient correspondence.
- Remaining calm and organised when working under pressure or during busy clinic times.
- Upholding the highest standards of confidentiality and compliance with CQC and GDPR regulations.

**About You**

We’re looking for someone who is:

- Smiley, warm, and friendly — a true people person who helps every patient feel at ease.
- Professional, confident, and a positive representative of the practice at all times.
- Calm and composed under pressure, with excellent problem-solving and multitasking abilities.
- A strong team player who enjoys working collaboratively with dentists, nurses, and management.
- Organised, reliable, and detail-oriented.
- Experienced in dental or healthcare reception (preferred)

**What We Offer**
- Competitive hourly rate (commensurate with experience).
- Full-time, permanent position with paid holiday and statutory benefits.
- Supportive, family-owned practice with a friendly and collaborative team.
- Modern, computerised working environment.
- Opportunities for ongoing training and professional development.
- Free DBS check as part of onboarding.

**How to Apply**

If you’re a **caring, smiley and motivated individual** who takes pride in providing outstanding service and representing a trusted, patient-focused dental practice — we’d love to hear from you.

Shortlisted applicants will be invited to a **virtual interview (via Microsoft Teams)**, followed by an **in-person visit** to the practice.

**Start date**: As soon as possible.

Join us at **The Dental Wellness Centre** and play a key role in creating a welcoming environment where patients feel valued, supported, and cared for.

**Job Types**: Full-time, Permanent

Pay: £12.50-£13.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company events
- Employee discount
- Free parking
- On-site parking

Work Location: In person