Street Ranger Newcastle

4 days ago

Newcastle upon Tyne, United Kingdom Phoenix Security UK Full time

**Job description**

Are you a strong and friendly communicator with the desire to help promote the amazing qualities that Newcastle has to offer to our visitors and residents alike?

Are you highly motivated and confident in your ability to deal with a broad range of different scenarios and situations?

Do you want to lead and be part of a team who have a genuine desire to make those visiting our wonderful city feel safe and welcome?

If you have answered ‘YES’ to all three questions above, this exciting opportunity could be the one for you.

This position involves face to face interaction with the public covering a broad area across Newcastle City Centre and involves a lot of walking.

The ability to engage with all members of the public along with the Police and local businesses on a day-to-day basis is an important part of the role.

**YOUR DUTIES AND RESPONSIBILITIES WILL INCLUDE**:

- To conduct high profile uniformed patrols of the city centre, providing confidence to local businesses and the general public, both residents and visitors alike.
- Work as part of a team with a common interest in promoting the positive aspects of our city in the knowledge that your presence will become a positive focal point to those looking for assistance and advice.
- Maintaining a visible presence in areas where anti-social behaviour is impacting on the image of Newcastle and discouraging this behaviour alongside Northumbria Police and Newcastle City Council.
- Actively support the mission statement and purpose of the NE1 BID by encouraging the Meet and Greet of members of the public and tourists and providing assistance when required.
- Provide support to other local agencies including Northumbria Police and Newcastle City Council.
- Observe and report any acts of anti-social behaviour as well as responding to calls from businesses to tackle issues associated with members of the street community who may congregate close to business entrances.
- Reporting of any defects or issues associated with street paving and street furniture along with any other related issues such as graffiti and fly tipping to the local council.
- Reporting the recovery or discovery of any offensive weapons to the Police including any sharps and needles found following positive engagement with the local clean team.
- Communicate with local businesses with regards to the movements and locations of problematic persons within the NE1 BID area in order to allow the appropriate response from our partners.
**YOU SHOULD HAVE THE ABILITY TO**:

- Operate well under pressure when required to do so.
- Demonstrate clear problem-solving skills and the ability to think on your feet.
- To work on your own or as part of a team.
- Communicate in a professional manner with the ability to adjust your style of communication to meet your audience.
- Basic IT skills including Microsoft Word and Excel
**BENEFITS OF JOINING OUR TEAM**:

- Company discount card
- Uniform provided including full PPE pension scheme
- To work for an expanding and successful security company
- Paid holidays and membership to company pension scheme
**WORKING HOURS**: 37.5 hrs per week over 5 days including weekends, on a 4-week roster usually between the hrs of 8am and 8:30pm.

**Job Types**: Full-time, Permanent

**Salary**: £19,100.00 per year

Schedule:

- Monday to Friday
- Overtime
- Weekend availability
**Experience**:

- Security Officers: 1 year (preferred)
- security: 1 year (preferred)
Licence/Certification:

- SIA (preferred)

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