Merchandise Assistant

**Location**: Twinkl HQ, Sheffield

**Annual Salary**:£20,319 (banding up to £23,000)

**Contract**: 37.5 hours per week Monday-Friday

**Line Manager**:Myles Wood

**Recruiter**:Hope Parkin

This is an exciting opportunity to join our fast-growing Merchandise department with a number of progression opportunities within the department and throughout Twinkl.

We are looking for a highly organised individual to join our newly formed Merchandise, Rewards and Incentives Department who will be responsible for managing and unpacking deliveries into the office, stock checks, and maintaining stock levels.

You’ll be supporting the wider Merchandise team, seeking quotes for new and exciting ideas, with campaign giveaways or administrative tasks. You will also be responsible for supporting internal teams with merchandise requests, and any additional ad hoc requests alongside researching and developing new and innovative promotional items for our UK and international markets.

If you’re looking to be part of a high-performing and collaborative team, we’d love to hear from you

Please note, to be considered for this role you must live (or be willing to relocate) within commutable distance to our Sheffield office on Ecclesall Road.

**How you’ll spend your day**:

- You will ensure a smooth and efficient distribution process of RAKS (Twinkl’s gifts to customers), store orders and giveaway prizes.
- Supporting the wider Merchandise team with administrative tasks.
- Researching new merchandise items that our customers would love in our next campaigns.
- Managing stock levels.
- Collecting data and reporting on past social giveaways.
- Implementing cost-saving measures and continuously negotiating with suppliers to ensure the best value for Twinkl.
- Attending creative workshops to shape new products.

**Requirements**:
**To succeed in the role, you will**:

- Love hard work - both the challenges and rewards.
- Be a fantastic communicator who thrives when working in a close-knit team.
- Have excellent spelling and grammar.
- Be able to work under your own initiative with minimum supervision but also as part of a team.
- Be organised and adaptive, able to work to tight deadlines and manage your time effectively.
- Be able to build and maintain strong working relationships with stakeholders.

**In this role, you gain**:

- Experience working in a fast-paced environment.
- Opportunities to show innovation.
- Knowledge of the expansion of Twinkl from digital to physical.

**You’ll work with**:

- Myles Wood - Merchandise Marketing Manager.
- Beck Smith - Merchandise Creative Operations Manager.
- Alice Hawkes - Senior Merchandise Manager.
- Calum Smith - E-Commerce and Merchandise Projects Manager.
- Dominica Mars - Print Designer.
- Beth Alderman - Senior Print Designer.
- Liz Tazzyman - Cares Champion.

**Requirements**:

- C English GCSE.
- Microsoft Office efficient.
- Highly organised.
- Competent communicator.

**Soft Skills**:

- Is good fun to be with and has the ability to communicate well with others.
- Is honest, trustworthy and reliable.
- Produces quality work and is ready to learn new skills.

Along with an up-to-date CV, please submit a cover letter explaining your interest in this specific role, and how your skills and experience will help you to be successful in this position.

**Benefits**

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

**Here’s a couple of the things that make Twinkl a great place to be**:

- A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process
- Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
- From day 1 - Westfield Health, 29 annual leave days per year plus up to four additional days that may be awarded each year by the company, flexible working policy with opportunities to work from home, Twinkl subscription, access to a financial wellbeing coach and platform
- After probation - company sick pay and cycle to work scheme
- Long term service reward after 2+ years of service - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.