Night Concierge

2 weeks ago

Bristol, United Kingdom Study Inn Full time

**Job Title**: Night Concierge
**Location**: Bristol - Marlborough Street
**Hourly Rate**: £10.00
**Contract Type**: Permanent
**Hours**: 32 hours per week plus overtime
**Work Pattern**:

- Required to be flexible to work evenings, nights, and weekends, 8 hour shifts on a rolling rota: 17.00pm - 01.00am and 01.00am - 09.00am *

**JOB ROLE**:
We’re looking for a Night Concierge to be responsible for the safety & security of our customers and building. This will include carrying out checks on areas of the building as required and tackling security issues causing minimum disruption to our customers.

**JOB RESPONSIBILITIES**:

- Meeting and greeting our guests upon arrival.
- Providing a first-class service to all guest and visitors.
- Supporting our guests with out of hours queries i.e., minor/reactive maintenance issues.
- Regular patrols of the building to ensure safety and uphold cleanliness standards.
- Distribution of post and parcels.
- Monitor CCTV footage.
- Answer alarms and investigate disturbances.
- To assist emergency services in cases of emergency.
- Inspect property to protect against fire theft vandalism and illegal activity.
- Open and lock all gymnasiums and communal areas according to the agreed timetable.
- Complete agreed paperwork.
- Show good judgement and common sense.
- Sign Study Inn Visitors in and out of the building.
- Ensure that all the Company’s rules and regulations are followed by our students.
- Complete cleaning tasks during shift as per line managers requirements.
- Empty waste bins as per line managers requirements.
- Anything else from time to time you may be asked to do.
- Ensure that you are in compliance with company’s policies and procedures.
**WHAT YOU’LL NEED**:

- 1-year experience in a previous Receptionist, Security or Night Porter role is desirable.
- Experience of working in an accommodation environment such as a hotel is advantageous but not essential.
- Excellent customer service skills.
- Clear communication skills.
- Impeccable presentation.
- An outstanding can-do attitude and the desire to work as a member of a team.
**BENEFITS**:

- 28 days annual leave
- Birthday bonus (additional day off on your birthday)
- Employee assistance programme
- Annual salary reviews
- Bonus scheme
- ️‍Free access to on site gym facilities
**Unfortunately, we do not consider students for this position, and you must be over the age of 18 to be considered.**

**Job Types**: Part-time, Permanent
Part-time hours: 32 per week

**Salary**: £10.00 per hour

Additional pay:

- Bonus scheme
Schedule:

- Night shift
Application question(s):

- Are you a student?

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