Care Coordinator

Full time Contract 40hrs

£25-28k Plus paid overtime and on call

Based in Chorley, Lancashire.
- Are you an existing Care Coordinator who is enthusiastic and positive, and looking for a rewarding challenge?_
- Do you love to build on your existing knowledge and skillset, are you detail focussed, process driven and passionate about delivering outstanding care?_
- Are you looking to work for a company that supports you and really takes care of its carers?_

**Our Company**:
Our local, Chorley-based business is family run, but is also part of global care giant with community-based values. Visiting Angels are a leading care provider in the US, launched in the UK in 2017, now have 800 offices worldwide and are the fastest growing Care Franchise in the UK.

After less than a year of trading, we were over the moon to have achieved a Good across the board after our first CQC inspection earlier this year. Due to the teams hard work and vision, Visiting Angels Central Lancashire has just won the International Visiting Angels 'Rising Angel' award The Managing Director is also currently a Finalist in the EVA Awards as Employer.

We know that our caregivers are brilliant, loving, professional people doing amazing work that makes a real difference. Our Caregivers are at the heart of everything we do, and we encourage and support them in delivering care the way it should be.

We are fully behind you if you have a drive for career progression, and, as a young company, have many opportunities We are offering the exciting opportunity for you to join our team where you will help to grow and strengthen our work family.

**Who are we looking for?**

As the Care Coordinator, you will be responsible for the overall management and scheduling of client rotas, and will participate in the on-call rota. With outstanding planning and organisational skills, you will ensure care resources are used efficiently, using excellent communication skills throughout all call planning and delivery. You will have a positive attitude and lots of energy, using innovation in your problem-solving.

We are looking for someone who is willing to lead by example and go the extra mile for their team, creating a work atmosphere that promotes a high quality of work life. We need someone to join us in creating and maintaining a culture of performance and excellence, and to ensure safe and effective care is provided to all clients. You will be flexible to the needs of the service, have the ability to multi-task and work well under pressure.

You will help to build a work family where everyone is valued as an individual, using creative ways to inspire high standards. With your innate kindness, you will create a point of much-needed support for carers and clients’ families, and provide life-changing services for clients. You will make a difference in people’s lives, one by one.

**Your main responsibilities will include**:

- The overall scheduling and management of client rotas
- Regular communication with carers and clients
- Deliver high quality care and support to clients
- Participate in the on-call rota
- Assist in the completion of audits and subsequent action plans to improve business processes
- Support the Registered Manager
- Seize opportunities to assist in other areas of the business that match your skillset, such as completing assessments or representing the company at external events

Please note, although our office hours are 8:30-4:30, there will be an expectation to work flexible hours.

**Qualifications and Experience**:

- A relevant qualification, for example an NVQ at level 2, such as Health & Social care (adults).
- At least 1 year experience as a Care Coordinator.
- Experience with Access People Planner and Access Care Planning or Birdie would be desirable.
- Extensive experience in domiciliary care.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£28,000.00 per year

Schedule:

- 8 hour shift
- Overtime

Ability to commute/relocate:

- Lancashire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- providing care: 3 years (required)
- Coordinator: 1 year (required)

Licence/Certification:

- Drivers License and access to own vehicle (required)

Work Location: In person

Reference ID: Visiting Angels Care Coordinator