Hospitality Associate

**Job Title**: Hospitality Associate (Assistant)
**Salary**:£29,000 per annum pro rata
**Hours**: Bank hours
**Location**: The Lakeside Bar and Restaurant at Hampshire Lakes, Yateley

**Make a difference every day in a rewarding hospitality career**

Join Anchor as a Hospitality Associate and start your journey in the UK’s leading not-for-profit care and housing provider. This is the perfect role for someone passionate about customer service, teamwork, and delivering quality dining experiences in a warm and welcoming environment.

**What you’ll do**:

- Provide excellent front-of-house service — greeting, seating, and serving customers.
- Serve food and drink to high standards, ensuring a positive customer experience.
- Maintain cleanliness and uphold food hygiene and safety standards.
- Support resident events, promotions, and community activities.

**What we’re looking for**:

- A positive, enthusiastic attitude and commitment to great service.
- A willingness to learn, grow, and embrace new challenges.
- Ability to work both independently and as part of a team.
- Level 1 Food Hygiene qualification (or willingness to train).

**What you’ll gain**:

- Comprehensive training and career development opportunities.
- A supportive, friendly team and a sense of pride in the work you do.
- The opportunity to build a career in hospitality and customer care.

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**Anchor - a great place to work**

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

**Our values**

Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.

Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.

**A rewarding environment**

From health and happiness to finance and your career, we’ll give you all the support you need.

**Health & happiness**

- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options

**Finance**

- Pension plan - contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more

**Career**

- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.