Games Host

2 weeks ago

Ipswich, United Kingdom Boom Battle Bar - Ipswich Full time

**Who are we -**

We are Boom: Battle Bar. The best place to get socially competitive with your friends Don’t let anyone tell you different. We’re the best. All our venues have an eclectic mix of games, including Axe Throwing, Crazier Golf, Boules, Electric Darts, Shuffleboard, Skee Ball, Pool, Curling, Marble Tarble, Boom Ball, tasty food, drinks & a guaranteed good time. Gua-ran-TEEd (get it? Because of the golf )

**Who are you -**

You are about to begin your journey to becoming a part of our BOOM BRIGADE and we couldn't be prouder. Congratulations and pause for Applause.

Do you delight in making lasting impressions? As a Host your goal is to make the beginning and end of each guest’s experience nothing less than extraordinary.

**Key Responsibilities**
- Greet incoming and departing Guests warmly with a genuine smile and eye contact
- Manage the flow of Guests into the venue, provide accurate wait times to incoming Guests if appropriate
- Tend to Guest needs and requests
- Observant to Guests' needs throughout their visit to ensure they receive high quality service
- Full understanding of all of the games, rules and procedures
- Taking payments
- Maintain a neat, organised front-of-house environment
- Assist with opening/closing tasks and side work as needed
- Learn the food and beverage menu
- Rotate seating between different stations to ensure even workloads for waiting staff
- Ensure adherence to all relevant health, safety and hygiene standards
- To participate, constructively, in performance reviews with the Manager and to work towards objectives/goals set by the Manager, and to improve any areas of performance felt necessary by the Manager, in order to maintain an excellent level of service to customer

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