Case Worker

7 days ago

Ashington, United Kingdom Everyturn Mental Health Full time

Case Worker, Northumberland Safe Haven Enhancements paid for evenings, weekends and bank holidays Full-Time, Fixed Term role (until April 2026) 5x days fully-flexible, Monday to Sunday We have a fantastic opportunity for a Case Worker to join our amazing new service which has recently launched. We are looking for resilient, compassionate individuals to work in our new Safe Haven in Ashington. You will provide a safe and welcoming environment in person and over the phone for all clients, using de-escalation skills, active listening and calm communication. To support the person to develop their knowledge, skills and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing, and liaising with appropriate services.
About the role Co-produce and support the individual to implement a crisis plan, relapse prevention and other self-management tools such as Wellness Recovery Action Plan (wrap), in partnership with the person, maintaining hope and optimism to support the individual in their recovery. Provide signposting and guidance, as well as support where appropriate to the person to access services and resources they need. The amount and intensity of this support will vary depending on the persons needs, mental health and life circumstances to ensure they are supported during their recovery. Develop knowledge of the local care pathways and local community knowledge (including cultural sensitivities) to meet service users need and support the individual journey.
Support people to develop lasting, independent peer-support networks beyond the Service to enable them to maintain their recovery. Manage documentation and time effectively, ensuring up to date and clear record keeping in line with organisational policies, making best use of supervision, training and staff development. Ensuring up to date and clear record keeping in line with policies. Undertake any reasonable duties/responsibilities to meet the needs of the organisation.

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