Senior Floor Staff

**We are 1 The Island Quarter.**
- 1 The Island Quarter is an ambitious and exciting real estate development of a 36 acre freehold site in the heart of Nottingham, a development that has been ongoing since 2016 when the land was acquired._
- We are a new & dynamic hospitality team charged with creating 1 The Island Quarter to be a sustainable business, transforming it into a cultural hub, a new and exciting destination for experiencing food, arts, music, sporting events and other community interests. The first phase consists of 2 restaurants - Binks Yard and Cleaver & Wake, an outside live events space with a bandstand and an internal venue for private functions, a rooftop terrace as well as a florist._
- What we do at 1 The Island Quarter is much more than be just a venue. Our guest-centric team love what they do, t_aking pride in always delivering value and consistency, they are actively generous in going the extra mile to create great memories for our guests, aiming to deliver genuine, exceptional service that is inclusive, authentic and fun._

**Cleaver & Wake**

Cleaver & Wake is more than a restaurant, it is an experience. The vision of our Chef Patron Laurence Henry, the menu allows you to be taken on a food journey, cooked in our open kitchen by our very skilled and passionate chefs. Our knowledgeable bar team will pair drinks that heighten your experience and our front of house team know no bounds on ensuring that you are taken care of. Cleaver & Wake is a place where memories are made.

Our floor team deliver the best in customer service, enhancing the customers’ experience whilst identifying all opportunities to upsell and drive our sales at Cleaver & Wake. Using your genuine interest for all things hospitality, you will use your bubbly personality and emotional intelligence to adapt yourself to each guest, in an often fast-paced environment, showing new members how it's done.

You will need to look after a minimum of 6 tables per section, but having been in hospitality previously, you will find this second nature. Training will be provided alongside the knowledge needed of our menus, drinks offerings and food safety standards. A keen eye for detail you will ensure that the restaurant and your team reflect our brands in a positive way, guest and audit ready at all times. As well as the general duties of the Floor Staff role, as a Senior Floor Staff member you will be the buddy for any new starters and support with the completion of any induction paperwork and be able to lead a section with no supervision. Career development is something we encourage so if you want to keep progressing, our team is here to help you.

**Benefits Of Working At The Island Quarter**

We’re offering much more than a job. Hospitality is a way of life. We’re on a whirlwind adventure, working with our suppliers, partners and team to bring a new culinary experience to Nottingham - using fresh and exciting ingredients, mixology and flair, as well as a tailored guest journey. That’s a big deal. But so are you. That’s why we have a reward system that we know you’ll give the thumbs up to. This includes:

- A culture where you’re valued, supported and inspired to be at your best
- Generous holiday package
- Discounted food and drink whilst on shift
- A heavily discounted gym membership with Virgin Active at Nottingham
- Discount at Cineworld, Showcase and Odeon cinemas
- Discounted travel using Tramslink
- An Employee Assistance Program - we understand that we live in challenging times and whilst our Team will always be on hand to support one another it is sometimes more appropriate to have an alternative outlet to speak to about issues that may be affecting you

INDFOH