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Fire Safety Testing
2 weeks ago
Due to a new contract win Metro Safety are looking to appoint a Fire Safety Testing & Inspections Tester - based London and South East.
**Department Background**
Metro’s customers are property managers responsible for meeting the statutory and regulatory compliance requirements for Fire and Health and Safety routines at their properties.
The Operations team ensure that Metro’s customers receive an excellent level of compliance support via fire, health and safety tests and inspections, nationwide. Our customers depend on us for consistent standards of compliance support via regular, scheduledservice visits for tests and inspections, and for provision of timely and accurate issue status reports.
The Operations department carries out over 2,500 tests (and inspections) services per week, nationwide. These service visits are carried out by local sub-contractors (or testers) on regular routes. We test fire alarms, sprinklers, and emergency lightingsystems. A small percentage of our work involves health and safety inspections.
Metro is committed to real time job management through our Field Service Lighting (FSL) app and a commitment to clear timely completion of jobs through the app is critical.
**Job Purpose**
The part time Fire Safety Testing and Inspections Tester is responsible for providing on site induction training for our network of testers, nationwide. You will be responsible for data capture and procedural documentation at new sites we acquire. This isa field-based role, you are required to establish and maintain high standards and professionalism.
You are expected to be smartly attired and represent the interests of Metro Safety and our customers at all times. Full training will be provided for this role. This role is only suitable for those with a technical aptitude. Although this is a technicaltype of role, we do not require you to have technical or safety accreditations. Metro has a proud record for developing its staff working in this role.
The working hours for this role are flexible ranging from 22 ½ hours per week working on Tuesday to Thursday each week. We do have a requirement for early morning testing, requiring you be on site for 7.30 am and an additional allowance is paid for thisas required.
**Duties & Responsibilities**
- Attend customer buildings (mainly commercial) to establish procedures for testing safety systems (e.g., fire alarms, emergency lights, sprinklers, or H&S inspections).
- Data gathering of systems assets for input into Metro’s database within agreed timelines.
- Timely and accurate fault and issue reporting.
- Provide high quality customer care at all times.
- Identify and report on risks and hazards.
- Liaise with property managers, site personnel in order to complete tasks successfully.
- Train and mentor contractors.
- Handle incoming technical calls and queries from field contractors and staff.
- Complete quality control surveys and provide recommendations for improvement.
- Provide ad hoc cover for a vacant testing route if a contractor is unavailable.
- Contribute ideas and suggestions to support continuous improvement within the business.
- Provide occasional team support (when in office) with general office administration tasks.
- Be comfortable working at a variety of heights which could involve using ladders and also negotiating stairs at customer properties (including rooftops).
**Desired Skills & Experience**
- Computer literate, especially using a database
- Effective communicator
- Prepared to travel
- Experience in customer care
- Well presented
- Attention to detail
- Self-disciplined & organised in time management and handling of paperwork
- Clean driving licence
