Supervisor

**About us**

Penny Petroleum is the 4th largest independent forecourt retailer in the UK with over 70 petrol forecourts and convenience stores. Operating since 1994, this family business partners with all the leading fuel brands, as well as Booker Retail, Subway, Costcutter and Spar CJ Lang. Our aim is to serve our communities whilst displaying the 5 ‘P’s, Pride, Perseverance, Positivism, Passion and Partnerships and having this at the core of everything we do.

Job Title: Supervisor for our Strensall site

Job Purpose

To be responsible for the day-to-day good running of the site to ensure that customers receive the best possible service whilst remaining within the budgetary limits set by the Company.

Reports to: Site Manager

Key Accountabilities

BUDGET MANAGEMENT

Maximise sales whilst remaining within the budgets set by the Company

CUSTOMER SERVICE

Set an example to staff by always demonstrating a high level of customer service Ensure a high standard of customer service is delivered at all times by staff
Carry out Sales Assistant / Supervisor duties as and when required in the interests of maintaining a high level of customer service

STOCK CONTROL

Ensure that stock is controlled efficiently
Place stock orders and oversee deliveries in accordance with Company procedure Ensure that stock is rotated and date checks are regularly carried out
Ensure that stock is regularly replenished
Carry out quarterly and / or weekly stock takes

SITE PRESENTATION / MERCHANDISING

Ensure that the store is well presented and all point of sale material is displayed in accordance with planograms
Ensure that high standards of housekeeping are maintained throughout the site

FUEL / FORECOURT MANAGEMENT

Order and manage the fuel for the site
Ensure forecourt meets Company and statutory standards

ADMINISTRATION

Ensure that all paperwork and administration relating to the site is carried out effectively and on time
Manage and maintain all site systems (e.g. back office IT, CCTV etc.)
Action all promotions in a timely manner

SECURITY

Ensure the safety of the premises and all personnel, cash, stock and property by complying with security procedures (with the support of the Area Manager).
Act as a key holder and attend the premises outside normal trading hours in the event of an alarm activation

PEOPLE MANAGEMENT

Manage staff rotas to ensure that there is optimum cover available to run the site, and assume ultimate responsibility for keeping the site open should cover be unavailable Manage and motivate staff effectively to ensure that they always conduct themselves in an appropriate manner and deliver good customer service

Delegate all site duties effectively
Conduct on the job training with staff in all aspects of their duties and develop them to achieve their potential
Carry out informal performance discussions in consultation with the Area Manager Refer issues of poor performance or misconduct to the Area Manager
Ensure that holiday arrangements are effectively managed
Display enthusiasm and commitment by leadership

COMMUNICATION

Liaise regularly with the Area Manager to keep him / her informed regarding the day-to-day running of the site and competitor activity
Communicate Company information, policy and procedure updates etc to all employees via notice boards, staff meetings or any other appropriate means

Liaise with external agencies and authorities as required Liaise with and utilise any available support from suppliers

SITE MAINTENANCE / HYGEINE

Manage upkeep and maintenance of all equipment and report any issues promptly
Ensure that standards of hygiene and cleanliness are met and that routine cleaning is carried out

TRAINING

Conduct induction and on the job training with staff in all aspects of their duties and develop them to achieve their potential

LEGAL COMPLIANCE

Act as license holder for the sale of alcohol on the premises and comply with all legal requirements relating to that license
Comply with all legal requirements regarding the sale of petroleum spirit
Ensure date and temperature checks are regularly carried out

Assume ultimate responsibility for compliance with all Trading Standards requirements

HEALTH & SAFETY

Adhere to all Health & Safety procedures and regulations and ensure that all staff are aware of those procedures and their responsibilities.

Please note that the list of duties included in this job description is not exhaustive, duties may alter in nature occasionally and from time to time you may be asked to carry out other reasonable duties.

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£12.00 per hour

**Benefits**:

- Employee discount
- Sick pay
Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Reference ID: Supervisor Strensall