Customer Services Advisor

5 days ago


Kendal, United Kingdom South Lakes Housing Full time

Main purpose of the job:
To deliver a good quality, customer-focused service as part of our Customer services Team

To respond to customer enquiries and fully utilise the computer system (CRM) to record information

You must be passionate about working with colleagues and customers to solve complex tenancy problems.

You will promote the uptake of digital services and to help customers access our services online and assist teams across the business by raising orders, recording incidents and updating customer information.

You will have an excellent attention to detail and can ensure records are recorded accurately.

Hybrid working applies to this post, with an expectation to work in the office a minimum of 4 days per month.

**Salary**: £21,843.00-£24,270.00 per year

**Benefits**:

- Company pension
- On-site parking
- Sick pay
- Work from home

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: Hybrid remote in Kendal, Cumbria



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