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Contract Support

2 weeks ago

London, United Kingdom ABM Full time

**Description**:
**JOB TITLE**:Contract Support

LOCATION: London office & Hybrid working
** HOURS**:Mon-Fri, 40 hours a week

**OVERVIEW OF JOB DESCRIPTION**

**Main Duties & Responsibilities**:
To be the dedicated, site based, contract administrator and provide performance reports to the contract manager to ensure 100% compliance against all maintenance, reactive and quoted works tasks.

**General**:

- Understand, anticipate and deliver internal and external customer needs while building effective relationships.
- Efficiently respond to both internal and external customers through effective communication and personal accessibility.
- Ensuring systems both internally and externally are updated with the correct information and documentation.
- Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls.
- Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance.
- Assist Contract Manager in production of the contract monthly report.
- Ensuring compliance to policies and procedures.
- Assisting the Management in ensuring compliance with H&S requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment.

**Financial**:

- Raising quotes onto in house system and following through process / requirement to the completion of the works.
- Liaise, organise, and raise purchase orders to Sub Contractors for both annual contract maintenance works and specialist reactive works.
- Manage spend against budget when raising reactive purchase orders.
- Collate monthly forecasting on reactive works for ABM and client.
- Produce monthly reactive invoicing and issue to client.

**Person Specification**:
**Essential**
- 2 years’ experience within an administrator role
- You will be able to demonstrate excellent customer service skills and commercial awareness
- Financial reporting experience

**Desirable**
- Intermediate / Advanced level in Excel
- Computer literate
- IOSH Managing Safely