Compliance Assurance Officer

Job Introduction
2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more.

This is a full time, permanent role working Monday - Friday 07.00-15.00

This active and engaging role will perform a vital role as a member of a large facilities team, who's responsibility it is to ensure that the hospital itself is always operating within the high standards set for cleanliness, safety and patient service. It will be your role to assess, validate and observe the undertakings of the facilities team and perform important audits of the working conditions and aligning them to the NHS standard guidelines.

You will need to be very detail orientated as well as have a keen eye to always looking to make improvements, as an important part of your role is enforcing and implementing the best work practices throughout the team.

Key Responsibilities:

- In this role you’ll conduct observation audits to ensure that correct working practices are being followed with regards to hand hygiene, PPE, cleaning methods, infection control practices and COSHH this will take place across the hospital.
- You will conduct quality audits to monitor standard delivery in line with industry recognised parameters
- You will need to present feedback to the individuals you observe including for standards not met.
- Collate data and accurate reports for presentation to the site management team, Director of Facilities and EKHUFT.
- Work closely with Team Leaders and Facilities Managers to plan assessments and validate training effectiveness.
- Track, monitor and assess progress of the frontline team’s practices and standards.
- Ensure compliance with operational policies on H&S, COSHH HACCP and other statutory legislation.
- Encourage standardisation across departments and services and communication in the department.
- Managing the day to day activity of the assessment process & effectiveness ensuring to highlight any issues to the Facilities Services Manager so as action can be taken to rectify
- Identify and address training needs for staff and to be involved with the delivery of such training by providing day to day support and formal workshops.
- Forward plan and manage audit schedules with clinical teams in line with agreed audit frequency program
- Carry out accurate cleaning audits within the schedule and in line with NHS cleanliness standards
- Communicate audit results within agreed timescales
- Create and manage action plans to evidence issue resolution

What’s in it for you?

At 2gether we take pride in providing excellent support to our employees, our customers and their patients, pulling together as one team to care and find solutions that make a difference for those we support.

You will get a benefits package including:

- 25 day annual leave + bank holidays
- Opportunity to buy or sell up to 10 days annual leave
- Company Pension
- Onsite childcare facilities
- Blink
- Staff communications app
- Viv up
- Staff discounts & wellbeing platform
- Discounted food in canteen
- Access to the blue light card

We offer discounts and savings that make a difference to you including:

- Discounted travel, accommodation, airport parking, holidays, skiing and travel extras
- Subsidised bus pass
- Health and beauty, gifts, toys, fashion and entertainment
- Training and development opportunities including BICS and functional skills training