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Key responsibilities will include efficient diary management for the Consultants; audio typing/digital dictation for clinic sessions and appointments; maintaining and ensuring that efficient systems and processes are in place to effectively support your Consultant and their Team.
The Clinical Teams and the Team Manager, are supported by designated Team Administrators, with whom you will work closely to support each other to maintain service provision at times of need. Ease of communication and a supportive flexible approach is essential to the success of this working partnership.
Previous NHS experience would be an advantage, as well as the ability to work on your own initiative. We are looking for a team player with excellent communication and customer-service skills, and the ability to maintain Trust Values throughout all aspects of their work.
**The main Duties of the role will be to**:
To provide a full confidential, administrative and secretarial service to Consultants and their Specialist Registrar / Senior House Officer
To work as a member of the secretarial team ensuring deadlines are met and adequate secretarial cover is provided
To project the professional image of the business through demonstrating excellent customer care in all activities.
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
