Administration Clerk
7 days ago
**What do we do?**
Rhenus offers a great variety of different services: transport, transhipment and storage of goods and products as well as a comprising value-added services. Operating as part of a global group encompassing over 31,000 employees, you will have the opportunity to be part of a large family-owned group benefiting from a global network of diverse skills, services and resources.
Rhenus UK is experiencing an extended period of growth as a result of our continued business success and growth through acquisition. With locations spanning the UK the services we supply are vast from global air freight to local home delivery.
**Role**:
The Administration Department provides valuable services, enabling work processes to operate seamlessly and decision-makers to focus on value-added tasks and responsibilities. Administrative roles include day-to-day tasks that keep an organization running smoothly and efficiently.
The administrative department manages the finances of an organisation from both an accounts-payable and accounts-receivable viewpoint. Therefore, the overall flow of money in any organisation goes through the administrative department.
**Duties and responsibilities generally include**:
- Maintaining a positive, empathetic, and professional attitude toward customers and suppliers at all times
- Possessing good organisation skills with top level accuracy, exercising great attention to detail
- Responding promptly to inquiries through various channels
- Acknowledging and resolving complaints and disputesEnsuring tasks are performed within stipulated periods of time as failure to do so can dent the company’s image
- Communicating and coordinating with colleagues in various departments as necessary
- Dealing with our agents to obtain additional information
**Tasks**
- Passing and processing purchase invoices from suppliers
- Dealing with and monitoring ameta’s / back-billing & cargo clear
- Dealing with and resolving payment disputes with clients
- Dealing with and resolving purchase queries, interacting with different teams to ensure smooth payment process
- Monitoring and resolving Transit document issues
- Invoicing clients and partners for services carried out
- Shipment status updates
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
Schedule:
- Monday to Friday
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