Parts Advisor
2 weeks ago
**Job Title**:Parts Advisor
**Location**:Lamborghini Chelmsford - Grange Motors
**Brand**:Grange Chelmsford
**Salary**:£26,000 OTE
**Closing Date**:31 Mar 22
**Reference**:1631
**Grange are part of the Cambria Automobiles Group**. Cambria Automobiles are one of the UK's fastest growing franchised car dealer groups. We operate car dealerships across England and Scotland, trading under local brand names including; Grange, Dees, Doves, Invicta, MotorParks and Pure Triumph.
We strive to deliver consistent results thanks to the exceptional performance of our associates and are focused on developing systems and processes that deliver outstanding levels of guest satisfaction on behalf of our manufacturer partners.
**Benefits include;**
The opportunity to join a friendly team and develop your existing career within Grange Lamborghini Chelmsford. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enrich your career prospects.
- Salary £23,000 Basic - £26,000 OTE
- Bonus/Commission
- Associate Assistance Programme (AAP) - _Confidential access to a range of support and advice, including a confidential helpline, counselling sessions, access to a Doctor 24/7, physio advice and support from other Health Experts._
- 31 Days Paid Annual Leave (including Bank Holidays)
- Preferential rates for servicing, MOTs and parts
- Fantastic discounts on vehicles sales
- Pension scheme
- Life Insurance Benefit
**Job Role**
To provide polite and courteous service to all external and internal guests, interpreting their requirements for various parts and developing business opportunities for the department, optimising the guest experience at all times.
- To inform, promote and sell parts to external and workshop guests, making the most of opportunities via telephone and direct contact and ensuring guest demands are fulfilled.
- Accurately complete and store all paperwork.
- Check all parts returned by guests for damage and condition, noting down returns details and logging the parts back into the department.
- Maintain a tidy and organised stock warehouse, arranging stock as per guest and workshop requests.
- Process invoices for the purchase of parts to ensure the prompt receipt of payments when applicable.
- Maintain an accurate account of stock via stock check and booking out procedures of parts.
**Work Pattern**
This is a full-time position:
- Monday - Friday
- Weekends on a rota basis
**Successful applicants will possess and be able to offer;**
- Good literacy and numeracy skills
- Good IT skills
- Previous experience within a Parts department desirable
- Have a mechanical awareness or understanding of cars and parts
- Previous stock control experience within a similar role is desirable
- Excellent customer service skills and high levels of attention to detail
- Passion and ability to deliver an outstanding guest experience
- Enthusiastic, friendly and helpful
- Respectful and courteous to guests and colleagues
- Honest with high levels of integrity and drive to succeed
**_
Cambria Automobiles PLC is an equal opportunities employer_** **_and the data will be held in line with the General Data Protection Regulations 2018.
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