HR Officer

**HR Officer**

**£25,000 per annum**

We are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to make a positive difference to people’s lives through better sight and eye health.

Join the team and you’ll use your drive and experience to keep our business and its people prepared for all the exciting challenges which lie ahead. It’s diverse, thrilling and hugely rewarding work. We’re passionate about attracting, recruiting, retaining and developing great people.

**Overview of the Role**

The HR Officer will support the Partners and Management team at Lincolnshire Newmedica to shape the culture and our business and ensure we develop a diverse and engaged workforce.

You will be passionate about human resources and have an understanding of the employee life-cycle from recruitment, learning and development, employee relations, engagement and HR assurance and compliance. As HR Officer, you will be responsible for the management of all administration in relation to the HR lifecycle and offer support, coaching and challenge to line managers and dealing with employee queries efficiently and with sensitivity, when required.

You will be comfortable working without direct supervision whilst maintaining an efficient professional manner supporting with the management and maintenance of the payroll submissions Lincolnshire Newmedica ensuring that all staff queries are dealt with efficiently in conjunction with the Operational Director including the award of salary increases and bonuses.

**Key Responsibilities**
- Manage the end-to-end recruitment process, role description review, advertising, CV reviews, shortlisting and arranging interviews
- Manage the onboarding process including referencing, offer letters, right to work, DBS checks and other pre-employment checks in-line with the NHS Employment Check Standards.
- To coordinate the induction of all new starters to the team including local site induction, clinical location induction, ensuring that all IT logins are operational, mandatory training and provide training on RADAR incident reporting systems and governance protocols.
- Perform off-boarding administrative duties to include: exit interviews, documentation, liaising with IT and payroll services
- Maintain accurate HR & Recruitment records to meet internal, regulatory and legal requirements
- Take part in monthly HR Meetings and events along with the HR network of HR professionals across Newmedica, and implement new initiatives.
- Support line managers with first line employee relations advice in matters including training, performance, probation outcomes, absence management, grievance and discipline.
- Deal with employee queries and provide advice efficiently and with sensitivity, when required.
- Promptly escalate any unresolved or complex issues in a timely manner. Maintain a positive relationship with staff at every interaction, formal and informal networks and ensure that effective communication and escalation / de-escalation mechanisms are in place at all times.
- Co-ordinate and assist in the management of accreditation, seminar events and learning and development training sessions working alongside the Lincolnshire Senior Management Team to drive employee engagement through a range of activities, workshops and/or comms
- Logging and responding to people enquiries that come through the hiring mailbox in a professional and consistent manner, redirecting as necessary
- Assist with the creation of KPI data - talent acquisition, diversity and inclusion, performance, sickness and absence, employee engagement etc.
- To manage and maintain the payroll function for Lincolnshire Newmedica ensuring that all staff queries are dealt with efficiently in conjunction with the Operational Director

**What are we offering you?**
- A competitive salary
- Annual Salary Reviews
- Bonus scheme dependent on business and individual performance
- 25 Days Annual Leave plus Bank Holidays
- A Company Pension Scheme
- Monday - Friday scheduled shift pattern
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service, an opportunity to sign up to a tax-free cycle to work and a retail/technology discount scheme.
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
- Excellent transport links; close to main bus routes and park & ride

**What do you need?**

**Essential**
- Comfortable and confident communicating with people from all levels of the business
- Numerate with competent IT skills (MS Office as well as compilation of Excel spreadsheets, HR systems)
- Excellent communication skills, both verbal and written
- Able to work effectively to tight deadlines within a collaborativ