Funeral Service Operative

1 day ago

St Austell, United Kingdom Dignity Full time

**Funeral Service Operative**

**Full-time, Permanent (38.33 hours per week)**

**Location: Ken Newcombe Funeral Directors, St Austell, Cornwall**

**Salary: £23,997.65 per annum (£12.04 per hour)**

**Join us in ensuring every goodbye is dignified and meaningful.**

**#WorkingWithDignity #DignifiedCareers**

No experience is needed; comprehensive training is provided in-house. All you need is a genuine enthusiasm for delivering exceptional customer service, a caring and empathetic nature, a good level of physical fitness and the ability to legally drive our company vehicles.

Driving and Manual Handling are also key aspects of this role, therefore a Manual UK Driving License and a high level of physical fitness are essential.

You will be based within our Ken Newcombe Brand serving our communities across the St Austell area with regular movements within our branch network, flexibility is therefore key

**Here is what a typical day could look like for you**:

- Take part in our on-call rota (This is dependant on individual in-branch rotas).
- Aid with bringing the deceased into our care throughout office hours and out of hours.
- Preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet.
- Participate in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate.
- Being part of the funeral service by bearing the coffin and driving company vehicles.
- Assisting the Funeral Director with pre-funeral checks including route planning and address checking.
- We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area, when required based on operational needs.

**This role will suit someone who**:

- Has a Full UK Manual Driving License.
- Physically able to lift and carry heavy weights in accordance with manual handling procedures.
- Ideally familiar with the local community.
- Committed to providing excellent customer service.
- Demonstrates composure and empathy in sensitive situations.
- Reliable, well-presented and aims for high standards in their job role.

**What we provide to you**:

- Annual salary of £23,997.65
- 22-25 Days Holiday + Bank Holidays.
- Pension Scheme.
- Life Assurance X2.
- Free On-Site/Street Parking.
- Free Uniform Provided (Incl. Dry Cleaning).
- Access to our internal apprentice & personal development schemes.

We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times - We want to hear from you

**What are the next steps?**

**FCA Statement**

**Equality, Diversity and Inclusion Statement**
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

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