Hotel Receptionist

4 days ago

Newry, United Kingdom Canal Court Hotel Full time

**Job Overview**

**Responsibilities**:

- Greet guests upon arrival and provide them with information about hotel services
- Check guests in and out efficiently, ensuring all necessary details are accurately recorded
- Handle guest inquiries and resolve any issues promptly and professionally
- Manage reservations and ensure accurate room assignments
- Answer phone calls and direct them to the appropriate department or individual
- Assist with guest services such as arranging transportation, and providing local information

**Experience**:

- Previous experience in a similar role within the hospitality industry is desirable
- Strong customer service skills with a focus on guest satisfaction
- Excellent phone etiquette and interpersonal skills
- Familiarity with hotel operations and reservation systems

**Job Types**: Full-time, Part-time

Pay: £11.00-£11.50 per hour

Expected hours: 24 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- Guest services: 2 years (required)
- Phone etiquette: 2 years (required)
- Hotel experience: 1 year (required)
- Hospitality: 1 year (required)

Work Location: In person

Application deadline: 31/10/2024

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