Health & Fitness Team Leader - 15 Hours

1 week ago


Wimborne, United Kingdom BH Live Full time

Have thorough knowledge of all equipment in the Gym.
- Adhere to the Health & Fitness Normal Operating Procedures and Emergency Action Procedures.
- To provide exceptional Customer Service through continual interaction and motivation with both staff and customers and link with the centre manager to develop change that will make improvements
- To share the responsibility of training new staff.
- To monitor, co-ordinate and motivate all staff within the Gym in line with the Centres’ policies and procedures, and linking with the Centre Manager to recommend further training requirements.
- Carry out and record equipment cleaning and inspection in line with task schedules and ensure that all staff are completing and signing off the appropriate tasks.
- Report any defects or malfunctions of equipment to the relevant supplier and follow up to ensure that any problem is rectified.
- Instruct and advise customers in the safe and correct use of all equipment in the Gym.
- Provide exceptional Customer Service through continual interaction and motivation with customers.
- Adopt the Centre's Customer Care Policy and as such, assist and advise customers in a polite and friendly manner in order to make their visit to the Gym an enjoyable experience, and thus ensure repeat visits.
- Present to the public a high personal standard of appearance and presentation.
- Ensure that customers use the Gym safely and enjoyably and adhere to the Centre's rules.
- Assist in the promotion and development of the Gym ensuring that the quality of service and customer usage and awareness are improved upon.
- Supervise and develop special Gym sessions and courses as required.
- Undertake personal coaching and provide individual users with personal exercise programmes to suit their needs.
- To have an understanding of Quest, Investors In People and Best Value and their aims and objectives.
- The post holder must be prepared to work as a member of a team and assist or carry out the duties of other colleagues within the Business Unit and must be prepared to be flexible in the approach to work to reflect the changing nature of the business.

**Job Types**: Part-time, Permanent
Part-time hours: 15 per week

**Salary**: £10.00 per hour

**Benefits**:

- Flexible schedule
- Gym membership
Schedule:

- Holidays
- Monday to Friday
- Weekend availability



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