Onboarding Team Leader

2 days ago

Ulverston, United Kingdom Citrus-Lime Limited Full time

Onboarding Team Leader

Citrus-Lime is an exciting high growth tech business providing a Cloud-based POS system to small and mid-sized retailers. We compete and win against large US-based tech giants. We are profitable and growing fast.

Our customers are retailers in the outdoor sector, from Cycle through to Equestrian. We’ve revolutionised the way the UK cycle retail works, and helped small companies compete and beat larger businesses. Now at the early stages of internationalisation, and having secured a solid customer base in Ireland, we are poised to push out into mainland Europe and beyond.

We are looking for an Onboarding Team Leader to manage the Project Team. The Project Team provides first class communications with customers from on boarding, to completion and launch of their project

What’s in it for you?
- Position based in Ulverston, Cumbria.
- Contracted 40 hours per week
- 20 days holiday plus bank holidays and the Christmas break
- Private company healthcare
- Competitive salary £40,000 - £50,000 per annum
- Work alongside passionate and experienced people
- Close engagement and support with management
- A meritocratic environment that demonstrably rewards results

Key Responsibilities:

- Management of the 6 members of the Onboarding team ensuring high standards of work are carried out and deadlines are met
- Providing first class communications with customers from on boarding, to completion

and launch of their project
- Monitoring that project aims, stages and timescales are adhered to
- Project planning and scheduling
- Documentation

Essential
- Previous experience in managing members of a team
- 3.5 years experience in a Project role
- Prior knowledge of retail businesses
- A sound grasp of ICT skills such as using MS Office
- Strong verbal and written communication skills
- Able to work to deadlines
- Resilient and upbeat attitude
- A desire to see every job completed quickly and to a high standard, and the ability

to push other colleagues to deliver on these goals. Beneficial
- A keen interest in one or some of the following:

- Cycling, walking, climbing, horse riding, watersports or similar
- Previous retail experience, especially in the sectors we work with

**Job Types**: Full-time, Permanent

**Salary**: £40,000.00-£50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ulverston: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

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