Business Support Officer Milbanke Residential Care Home Full Time Kirkham

Salary £25,185- £25,989 Per annum | Permanent, Full Time, 37 hours per week | Pro Rata

**This role is not open to international sponsorship.**

**Please refer to the**Job Description & Person Specification**

Are you passionate about making a difference in your community? Do you have a knack for operational business support and a keen eye for detail? Lancashire County Council is looking for a dynamic and dedicated Business Support Officer to work at our Milbanke Residential Care Home.

At Milbanke, we pride ourselves on delivering person-centred, safe, and effective care that celebrates the well-being and quality of life of our residents. We are one of 16 care homes managed by Lancashire County Council and offer quality, safe, comfortable care and support for up to 47 elderly residents with a range of needs - who call Milbanke their home.

**About the Role**:
In this role, you will be the backbone of our administrative operations, ensuring smooth and efficient processes. Your attention to detail and organisational skills will maintain high data quality and support our wider care team. As the first point of contact for service users and partners, you will provide a friendly and professional service, directly impacting the quality of care and creating a welcoming environment for our residents.

**About you**:

- **Providing Administrative Support**:Proven experience in offering comprehensive administrative assistance in a fast-paced environment.
- **Working Accurately Under Pressure**:Demonstrated ability to remain organised and maintain attention to detail even when working under tight deadlines.
- **Systems**:Proficient in Microsoft Office (Word, Excel, Outlook) and capable of learning new systems to efficiently maintain electronic and manual filing systems, to meet business and statutory requirements.
- **Data Review and Cleansing**:The ability to review, cleanse, and maintain high-quality data within established systems and processes.
- **Interpersonal and Communication Skills**:Your excellent interpersonal and communication skills will enable clear and effective interactions with internal and external stakeholders.
- **Problem-Solving**:You will be a proactive problem solver, working using your initiative to ensure smooth and efficient operations are developed and maintained.

**Why Choose Us**:

- **Great Annual Leave**:We offer up to 32 days annual leave, 8 bank holidays, and 2 additional statutory days during the festive season. You can also purchase additional leave.
- **Financial Benefits**:Enjoy our generous Local Government Pension Scheme with employer contribution.
- **Training and Development**:An excellent induction through our Social Care Academy and ongoing support for your career and professional development.
- **Health and Wellbeing**:A Wellbeing Support Programme for you and your family.
- **Staff Discounts**:You'll get access to dozens of discounts through Vivup, our employee benefits partner. Our scheme covers a car lease scheme, shopping, entertainment, gym memberships, holidays, and more.

**We embrace diversity and have a range of support, groups and networks for staff. These include the Forum of Asian Black and Ethnic Employees (FABEE), the Disabled Workers Forum and the LGBTQ+ Employee Network.**

Join us and be part of a team dedicated to excellence in care. Together, we can create a community where older adults feel valued, respected, and empowered.

Let's make a difference together

If you want to know more about the role and shifts available, please contact Victoria Regan on 01772 684836 for an informal discussion.

For more information about our roles visit our careers website to browse our current vacancies: Jobs, employment and volunteering - Lancashire County Council

Description & Person Specification